Joseph Braden
Rocky Top,TN
Summary
Highly organized and detail-oriented technician with a proven track record of effectively managing competing priorities and consistently meeting challenging performance targets. Thrives under pressure to complete physically-demanding work while maintaining a strong focus on safety. Dedicated team player with a stellar attendance record, committed to contributing to the success of the team and the achievement of company goals. Known for strong work ethic and willingness to learn, a hardworking and passionate job seeker with exceptional organizational skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Service Technician
Pipe Dr
02.2021 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Ensured all work met local building codes by staying current with regulations and guidelines.
- Trained junior technicians on proper techniques, safety protocols, and company procedures, raising overall team performance levels.
- Diagnosed and repaired leaks efficiently, minimizing property damage and water loss.
- Provided excellent customer service by addressing client concerns and answering questions about plumbing systems.
Tire Builder/Maintenance Technician
Carlstar Group
01.2015 - 02.2021
- Consistently met or exceeded tire production quotas by maintaining a strong work ethic and excellent time management skills.
- Demonstrated commitment to continuous improvement by attending industry workshops and seminars, staying current on best practices in the field of tire manufacturing.
- Enhanced tire production efficiency by streamlining assembly processes and reducing waste.
- Demonstrated adaptability by quickly learning new software systems implemented within the production process, minimizing any disruption to workflow efficiency as a result of technological changes.
- Assisted in training new hires on proper tire building techniques, ensuring consistent quality standards across the team.
- Displayed strong organizational skills in managing work area, keeping tools and equipment clean and readily accessible for efficient use during tire building tasks.
Service Technician
DEWALT
08.2010 - 05.2014
- Explained diagnostic findings to customers and outlined repair or service options.
- Inspected equipment to diagnose operational issues.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
Education
High School Diploma -
Anderson County High School
Clinton, TN05.2010
Skills
- Installation and Repair
- Attention to Detail
- Preventive Maintenance
- Troubleshooting ability
- Customer Service
- Valid Driver's License
- Mechanical abilities
- Troubleshooting skills
- Problem and Issue Resolution
- Hand tool knowledge
- Power tool proficiency
- Equipment Troubleshooting
- Safety Procedures Adherence
Accomplishments
- Supervised team of 6 staff members.
- Recognized and recognized for Google Review for outstanding performance and compliance.
- Promoted to Lead after 2 months of employment.
Certification
Forklift Certified
Timeline
Service Technician
Pipe Dr
02.2021 - Current
Tire Builder/Maintenance Technician
Carlstar Group
01.2015 - 02.2021
Service Technician
DEWALT
08.2010 - 05.2014
High School Diploma -
Anderson County High School