Joseph Brennan
Medford,OR
Summary
Dynamic and multifaceted professional with a robust background in jewelry design, CAD design, and high-end hospitality. As the founder and principal designer of my own jewelry business, I have successfully navigated all aspects of entrepreneurship, including creative design, gemology, and strategic marketing. My hands-on experience has equipped me with exceptional problem-solving skills, a keen eye for detail, and a deep understanding of customer needs and trends.
Previously, I trained as a sommelier and served as a head server in a prestigious family-owned Italian restaurant, where I developed strong skills in client relations, team management, and high-pressure service. This experience has cultivated my ability to deliver outstanding service, manage complex tasks, and communicate effectively.
As I transition from New York to Southern Oregon, I am enthusiastic about applying my diverse expertise to new opportunities. My blend of creativity, business acumen, and customer-focused approach positions me as a valuable asset ready to contribute to and grow within a new industry or role.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Owner/President
JB Jewels NY
01.2020 - Current
- Owner
- Gemologist, jewelry designer, cad artist, sales, stone sourcing, social media
- Excellent communication skills, both verbal and written.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Worked with individual clients to design unique pieces, communicating effectively to establish vision and specifications.
Bartender
677 Prime
03.2020 - 12.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Provided personalized wine recommendations, enhancing customer dining experience ~ trained as a Sommelier prior to Covid.
- Designed and introduced a signature cocktail menu, increasing bar revenue by 15%.
Head Server
Caffe Italia
11.2015 - 05.2020
- Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
- Increased restaurant revenue by upselling menu items and promoting daily specials.
- Contributed to the restaurant''s reputation for exceptional service by consistently receiving positive reviews from satisfied guests.
- Enhanced customer satisfaction by recommending and pairing wines with menu items based on individual preferences.
- Developed and maintained an extensive wine list, catering to varied tastes and price points for optimal selection.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Assisted head chef in preparing and serving food.
- Balanced multiple tasks simultaneously, such as taking orders, serving food, and processing payments efficiently.
Education
Some College (No Degree) - General Studies
Hudson Valley Community College
Troy, NY 09.2015 - 05.2016
Vocational School - Gemologist and Jewelry Design
Gemological Institute of America
New York, NY05.2023
Skills
- CAD
- Manufacturing
- Rhinoceros 3D
- Sales
- B2B sales
- Negotiation
- Marketing
- Customer service
- Small business operations
- Relationship Building
Certification
- G.I.A. G.G.
- G.I.A. Jewelry Designer
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Bartender
677 Prime
03.2020 - 12.2020
Owner/President
JB Jewels NY
01.2020 - Current
Head Server
Caffe Italia
11.2015 - 05.2020
Some College (No Degree) - General Studies
Hudson Valley Community College
09.2015 - 05.2016
Vocational School - Gemologist and Jewelry Design
Gemological Institute of America