Joseph Briskorn
Buyer / Planner, Technical Services
Lake Forest,CA
Summary
Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Repair Center Buyer /Production Planner
Alcon Labs
Lake Forest, CA
01.2020 - Current
- Employed accurate forecasting to increase efficiency and reduce waste.
- Worked directly with production personnel to resolve production scheduling issues and conflicts.
- Planned and established production schedules and optimized control levels for diversified manufacturing operations.
- Reviewed inventories, tracked production statuses and ordered materials to foster consistent availability and production schedule adherence.
- Responsible for creating the Repair Shop Build Plan each month for scheduling the production of over 100 Repair Shop assemblies.
- Maintained and measured the progress of Repair Shop Build plan on a daily basis
Buyer / Planner
Alcon Labs
Lake Forest, CA
01.2007 - 01.2020
- Developed and improved account relationships.
- Maintained key item stock levels and created or expedited purchase orders.
- Maintained focus and organization to regularly complete tasks with precision, timeliness and flexibility to accommodate fluctuating assignments and emerging business trends.
- Employed expert inventory management and oversight skills to formulate business metrics and meet corporate goals.
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
- Documented purchasing information in SAP to maintain detailed and accurate records.
- Analyzed inventory usage and assessed trends to provide maximum coverage for each time period.
- Reviewed proposals, qualified vendors and recommended optimal suppliers.
International Service Support Representative
Alcon Labs
Irvine, CA
08.2004 - 01.2007
- Cross-trained and provided back up for customer service managers.
- Facilitated inter-departmental communication to effectively provide customer support.
- Processed invoices each weeks and mailed documentation to clients.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Increased efficiency and team productivity by promoting operational best practices.
- Met customer call guidelines for service levels, handle time and productivity.
Education
Bachelor of Arts - Business Administration And Management
California State University - Fullerton
Fullerton, CA 08.1990 - 08.1995
Skills
Report creation
Supply Chain Management
Scheduling
Adept in SAP
Data analysis
Attention to Detail
Customer Service
Decision Making
Affiliations
- APICS – Association for Supply Chain Management
- Toastmasters
Certification
Certified [Job Title], [Company Name] - [Timeframe]
Timeline
Repair Center Buyer /Production Planner
Alcon Labs
01.2020 - Current
Buyer / Planner
Alcon Labs
01.2007 - 01.2020
International Service Support Representative
Alcon Labs
08.2004 - 01.2007
Bachelor of Arts - Business Administration And Management
California State University - Fullerton
08.1990 - 08.1995