Joseph Brown
Tucson,AZ
Summary
Customer service oriented. Dedicated to providing amiable interactions with customers and coworkers while maintaining a professional and strong work ethic. Versatile team member offering over 5 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
7
7
years of professional experience
Work History
Merchandiser
Footprint Solutions
06.2022 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Sales Associate & Opener
Desert Sports & fitness
08.2018 - 03.2020
- Addressed client’s questions and concerns via phone and in-person regarding general information about memberships, services, promotions, policies and store hours
- Performed opening shift duties to make sure facility was ready for public use
- Sold various membership types to new customers by going over specific benefits of each, then entered this information into computer system
- Performed cashier duties for new and existing members
- Maintained knowledge of current promotions, payment policies and safety practices inside facility
- Demonstrated safe use of exercise equipment to clients, considering each individual’s physical limitations
- When delegated by management, I performed personal trainer duties for some members, guiding them through exercise routines/programs devised by their personal trainers
- Built and maintained effective relationships with clients, peers and upper management to drive business’ success
- Encouraged clients to engage in group fitness classes and other gym activities to meet fitness goals
- Re-racked weights as needed and helped maintain a neat, organized and clean space.
Support Staff
National alliance on Mental Illness of Southern Arizona
11.2016 - 11.2017
- Improved operations by assisting with various entry-level tasks, saving valuable time for busy staff
- Helped maintain proper record keeping by organizing files and resource books
- Collaborated with volunteers in providing resources to individuals affected by mental illnesses and their families
- Communicated with many benefactors to inquire about membership renewal and to maintain up-to-date information in database
- Ensured people renewing their membership received proper documents and letters of appreciations by mail
- Helped support functional space for efficient workflow by rearranging library essentials as needed.
Education
Bachelor of Science in Psychology -
University of Arizona
Tucson, AZ05.2017
Associate of Science & Liberal Arts -
Pima Community College
Tucson, AZ05.2012
Skills
- Customer service oriented
- Reliable and punctual
- Documentation and recordkeeping on paper & computer
- Basic computer skills knowledge
- Team player mentality
- Friendly and outgoing
References
References available upon request
Timeline
Merchandiser
Footprint Solutions
06.2022 - Current
Sales Associate & Opener
Desert Sports & fitness
08.2018 - 03.2020
Support Staff
National alliance on Mental Illness of Southern Arizona
11.2016 - 11.2017
Bachelor of Science in Psychology -
University of Arizona
Associate of Science & Liberal Arts -
Pima Community College
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