Summary
Education
Skills
Interests
Timeline
Generic

Joseph Brown

Gainesville, Florida

Summary

Dedicated IT professional with an Associate of Science degree in Computer Information Technology and certifications in Information Technology Support Specialist and Help Desk Support Technician. Skilled in troubleshooting hardware and software issues, IT infrastructure management, and delivering excellent customer service. Currently pursuing advanced coursework in Cisco Security to expand expertise in cybersecurity. Proven ability to prioritize tasks, resolve technical problems efficiently, and contribute to organizational success.

Education

Associate of Science - Computer Information Technology

Santa Fe College
Gainesville, FL
12-2024

Skills

  • Technical support
  • Help desk operations
  • Hardware installation
  • Desktop technical support
  • Software updating
  • Troubleshooting and Diagnostics
  • Helpdesk services

Interests

Gaming and Computer Building

Timeline

Associate of Science - Computer Information Technology

Santa Fe College
Joseph Brown