Summary
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Joseph  Brown

Joseph Brown

Grocery clerk
Mount Vernon,New York

Summary

Dynamic and detail-oriented professional with extensive experience at ShopRite, excelling in customer service and inventory management. Proven ability to enhance store organization and cleanliness, leading to improved customer satisfaction. Skilled in product stocking and team collaboration, consistently ensuring optimal shopping experiences while maintaining high standards of safety and sanitation.

Work History

Grocery Clerk

ShopRite
  • Stocked shelves efficiently, ensuring product availability and organization.
  • Assisted customers with inquiries, providing exceptional service and support.
  • Operated cash registers accurately, processing transactions and handling payments.
  • Maintained cleanliness and safety standards in work areas to enhance customer experience.
  • Collaborated with team members to optimize store layout for improved shopping flow.
  • Monitored inventory levels, alerting management of shortages or discrepancies promptly.
  • Trained new employees on store policies, procedures, and best practices for customer service.
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Ensured proper storage conditions for perishable items, resulting in reduced spoilage rates.
  • Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.

Warehouse Worker

Amazon
  • Stocked shelves efficiently, ensuring product availability and organization.
  • Assisted customers with inquiries, providing exceptional service and support.
  • Operated cash registers accurately, processing transactions and handling payments.
  • Maintained cleanliness and safety standards in work areas to enhance customer experience.
  • Collaborated with team members to optimize store layout for improved shopping flow.
  • Monitored inventory levels, alerting management of shortages or discrepancies promptly.
  • Trained new employees on store policies, procedures, and best practices for customer service.
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Ensured proper storage conditions for perishable items, resulting in reduced spoilage rates.
  • Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.

Education

High School Diploma - American History

Campus High School
New York, NY
06.1989

Skills

  • Customer service
  • Attention to detail
  • Teamwork and collaboration
  • Excellent communication
  • Punctual and reliable
  • Product stocking
  • Customer service-focused
  • Stock rotation
  • Cleaning and sanitation

Timeline

Grocery Clerk

ShopRite

Warehouse Worker

Amazon

High School Diploma - American History

Campus High School
Joseph BrownGrocery clerk