Adaptable and results-driven professional with a strong background in logistics, organization, and time management. Experienced in improving processes, boosting accuracy, and staying productive. Ready to bring my problem-solving and team skills to a new opportunity.
Overview
7
7
years of professional experience
Work History
Delivery Associate (Warehouse)
Amazon
06.2024 - Current
Load and unload freight from semi-trucks, ensuring proper handling and operational efficiency.
Sort packages based on size, destination, and priority for efficient delivery.
Scan items for accurate tracking and inventory management.
Operate pallet jacks and conveyor belts to move and process goods safely.
Collaborate with a team to meet daily productivity goals while maintaining high accuracy.
Maintain a clean and organized work environment to comply with safety standards.
Assist in troubleshooting issues with packages or equipment and report problems.
Follow all safety procedures and guidelines to minimize risks and ensure workplace safety.
Fulfillment Associate (Warehouse)
Amazon
11.2023 - 06.2024
Operated automated systems to stow merchandise, ensuring efficient processing and accuracy.
Managed conveyor belts, resolving jams and maintaining smooth operations.
Received and processed inbound freight, opening, inspecting, and categorizing items.
Used pallet jacks to move merchandise, ensuring proper placement and organization.
Cleared totes and organized items to ensure continuous workflow.
Collaborated with team members to meet daily goals and maintain productivity.
Maintained a clean and safe work environment, following safety protocols.
Identified and reported equipment issues, minimizing workflow disruptions.
Sandwich Maker Supervisor
Ventimiglia Italian Foods Co
08.2018 - 11.2023
Supervised a team of 3-4 employees, ensuring tasks were completed efficiently and on time.
Managed incoming phone calls for orders, inquiries, and customer service, ensuring timely responses and effective communication.
Managed sandwich preparation, ensuring quality and consistency in every order.
Trained new team members on proper food handling, safety protocols, and customer service.
Monitored inventory levels, placing orders as necessary to avoid shortages.
Ensured kitchen cleanliness and adherence to health and safety regulations.
Assisted in resolving customer complaints and ensuring satisfaction.
Education
High school Diploma -
Sterling Heights High School
Sterling Heights, MI
06.2022
Skills
Customer service expertise
Effective communication
Problem-solving
Multi-tasking
Time management
Team collaboration
Training and mentoring
Process improvement
Accomplishments
Stowed 5,000 packages in one day, averaging 500 per hour.
Earned recognition by naming an AI robot and having a photo taken.
Ranked #1 in “Stow Power Hour” metrics, outperforming 60-100 colleagues.
Led a menu redesign project, increasing customer engagement and sales.