Summary
Overview
Work History
Education
Skills
Sailing, Sightseeing and Antiquing.
Timeline
Generic

Joseph Cadrin

Millbury,MA

Summary

Proven Technician Specialist for Reliant Medical with a track record of enhancing customer satisfaction and safety at Plumbing and Electrical Installations. Skilled in installation, repair, and troubleshooting, coupled with exceptional attention to detail and customer service. Achieved consistent project completion within deadlines, contributing to company growth through expertise in preventive maintenance and effective communication. Organized Shipping and Receiving with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Completes service orders quickly and maintains accuracy in documentation. Committed to providing superior service and clear client communication. Helpful professional commended as valuable team player with expertise in shipping and receiving and Site knowledge of company. Ready to bring 10 plus years of relevant work experience to new position in the Medical industry in all surrounding area. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Transportation Specialist position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Site Service Technician

Reliant Medical Group
03.2019 - 11.2021
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.

Technician Specialist

Diversey Plumbing and Electrical Installations
10.2018 - 02.2019
  • Increased customer satisfaction by providing prompt and accurate technical support.
  • Collaborated with team members to complete complex projects within established timelines.
  • Participated in continuous learning opportunities to stay current on industry trends, enhancing personal expertise while contributing to overall company growth.
  • Maintained a safe working environment by adhering to industry safety standards and protocols.

Site Service Technician

Saint Vincent Hospital
10.2016 - 10.2018
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.

Education

No Degree - Supervisory Training

Lowell Police Leadership School
Lowell, MA
02.2007

No Degree - Criminal Law

Western New England College
Marlborough, MA
07.2004

High School Diploma -

Grafton High School
Grafton, MA
06.1977

Skills

  • Installation and Repair
  • Attention to Detail
  • Preventive Maintenance
  • Troubleshooting ability
  • Customer Service
  • Work with Minimal Supervision

Sailing, Sightseeing and Antiquing.

Enjoy Sailing Narragansett Bay areas of Warwick and Bristol on Greenwich Bay. Also like to sightsee all types of sailboats and old cars. Enjoying going to old Antique shops and buying electrical items from the past!

Timeline

Site Service Technician

Reliant Medical Group
03.2019 - 11.2021

Technician Specialist

Diversey Plumbing and Electrical Installations
10.2018 - 02.2019

Site Service Technician

Saint Vincent Hospital
10.2016 - 10.2018

No Degree - Supervisory Training

Lowell Police Leadership School

No Degree - Criminal Law

Western New England College

High School Diploma -

Grafton High School
Joseph Cadrin