Joseph Candelaria
El Paso,TX
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Aspiring to always excel in my field, I'm willing to go the extra mile.
Overview
2
2
years of professional experience
Work History
President, Board of Directors
Repurposed Mission Non-Profit
02.2023 - Current
- Ensured fiscal responsibility by overseeing budget development, financial reporting, and internal controls.
- Encouraged collaboration and cross-functional teamwork among departments to break down silos and foster innovative problem-solving.
- Led the development of a comprehensive strategic plan, setting the direction for future growth and success.
- Negotiated contracts with vendors, partners, or other third parties to secure favorable terms in support of organizational objectives.
Clerical Manager
T&T Solutions
05.2022 - Current
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Crew Member
Whataburger
02.2022 - 05.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Education
Associate of Arts - Accounting And Business Management
El Paso Community College
El Paso, TX01.2025
High School Diploma -
Resolute Academy
Dallas, TX10.2022
Skills
- Strategic Visioning
- Problem-solving abilities
- Customer Relations
- Money handling abilities
- Computer Usage and Office Programs
- Time Management
Timeline
President, Board of Directors
Repurposed Mission Non-Profit
02.2023 - Current
Clerical Manager
T&T Solutions
05.2022 - Current
Crew Member
Whataburger
02.2022 - 05.2022
Associate of Arts - Accounting And Business Management
El Paso Community College
High School Diploma -
Resolute Academy
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