Dynamic and detail-oriented professional with extensive experience at Ultraplay Systems Inc. Proven track record in shipping and receiving, enhancing customer satisfaction through effective communication and meticulous shipment tracking. Skilled in warehouse safety and inspection, consistently ensuring compliance and accuracy in all operations. Self-motivated team player dedicated to optimizing logistics processes.
Overview
40
40
years of professional experience
Work History
Shipping and Receiving Clerk
Ultraplay Systems Inc.
06.2012 - Current
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Communicated with vendors and suppliers to verify timely delivery of goods.
Established strong relationships with suppliers to ensure timely deliveries of goods, mitigating potential delays or stockouts that could impact customer satisfaction.
Coordinated emergency shipments to fulfill urgent customer orders, maintaining high levels of customer satisfaction.
Implemented tracking system for outgoing shipments, enhancing customer satisfaction with transparent delivery updates.
Received shipments, verifying contents against purchase orders to ensure accuracy and completeness.
Coordinated with carriers to schedule pickups, optimizing delivery timelines and minimizing delays.
Ensured compliance with shipping regulations, preparing accurate documentation for international shipments.
Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Verified orders by comparing names and quantity of items packaged with shipping documents.
Compared shipping orders and invoices against contents received to verify accuracy.
Processed required paperwork to expedite handling of shipped and received goods.
Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
Conducted research to address shipping errors and packaging mistakes.
Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
Processed invoices and order forms for goods received and shipped for proof of transactions.
Completed basic mathematical calculations to check weights and dimensions of shipments.
Truck Driver
Warrior Building Products
01.2001 - 06.2012
Operated with safety and skill to avoid accidents and delays.
Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
Maintained daily, legible DOT log book and submitted corresponding documents.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
Dropped and hooked trailers and changed configuration of equipment.
Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.
Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
Supported new drivers by sharing best practices and insights gained from experience on road.
Solved logistical challenges by coordinating effectively with dispatch and warehouse teams.
Strengthened relationships with clients by providing exceptional service and timely communication.
Maintained clean driving record, adhering strictly to traffic laws and safety regulations.
Ensured timely delivery of goods across multiple states, contributing to consistent customer satisfaction.
Enhanced team morale with positive attitude and strong work ethic during long hauls.
Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Inspected load security and checked for damages.
Documented mileage, deliveries, pickups, customer issues and damages.
Truck Driver
Hogan Dedicated Services
01.1998 - 01.2001
Delivered Napa auto parts
Maintained high standards of vehicle cleanliness and organization, ensuring readiness for inspections.
Facilitated smoother operations at warehouses by assisting with inventory management when necessary.
Achieved high levels of customer satisfaction, reliably meeting specific delivery instructions.
Contributed to culture of safety, participating actively in safety meetings and trainings.
Fostered supportive environment among driving team, leading by example and offering help when needed.
Increased efficiency in loading and unloading processes, utilizing proper equipment handling techniques.
Streamlined route planning to accommodate last-minute changes, ensuring no delay in deliveries.
Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
Removed and unloaded packages from 28 foot straight trucks for customer deliveries, using extreme care to avoid damage to goods.
Operated with safety and skill to avoid accidents and delays.
Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
EMT-Basic
Medstar Ambulance
01.1991 - 01.1998
Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
Evaluated patient histories to assess and prioritize levels of care.
Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
Conducted equipment and vehicle checks to maintain continuous and safe operation.
Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
Administered CPR, oxygen and other life-saving medical treatments.
Assisted with lifting and moving patients.
Assessed medical conditions of patients in pre-hospital settings.
Responded to 911 calls for medical emergencies.
Transported patients to medical facilities and provided transportation to follow-up appointments.
Handled patient transfers from one medical facility to another.
Delivered emotional support to patients and families.
Followed all safety protocols and took necessary precautions while providing care.
Immobilized patient for placement on stretcher and ambulance transport.
Coordinated with treatment center personnel to obtain patients' vital statistics and medical history.
Utilized communication devices to maintain contact with supervisors.
Assistant Manager
Moto Mart
01.1986 - 01.1991
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Generated repeat business through exceptional customer service.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Increased sales through effective merchandising strategies and targeted promotions.
Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Improved customer satisfaction by resolving complaints and inquiries promptly.