Joseph Capo
Orlando,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Sales Associate
Old Navy
06.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Crew Member
Wendys Fast Food
11.2022 - 01.2024
- Adhered to health department regulations regarding food handling procedures.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Assisted management team with inventory counts of food products and beverage supplies.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Resolved customer complaints in a professional manner.
- Checked expiration dates on all products before serving them to customers.
- Organized and restocked supplies to support operations and team productivity.
- Interacted pleasantly with guests to deliver quality customer service.
- Drove team success by quickly completing assigned tasks.
- Upheld high standards of productivity and quality in operations.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
Education
High School Diploma -
Stepping Stones High School
Tampa, FL04-2023
Skills
- Customer Engagement
- Store Opening and Closing
- Teamwork and Collaboration
- Initiative and Self-Motivation
- Safety awareness
- Time Management
- Supplies Monitoring and Restocking
- Problem-Solving
- Equipment Maintenance
- Integrity and Honesty
- Creativity and Innovation
Timeline
Sales Associate
Old Navy
06.2024 - Current
Crew Member
Wendys Fast Food
11.2022 - 01.2024
High School Diploma -
Stepping Stones High School