Joseph Carson
Liverpool,NY
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
18
18
years of professional experience
Work History
Assistant Store Manager
Lowe's
06.2004 - 08.2013
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
General Contractor
Self-employeed
05.1995 - 06.2004
- Improved project efficiency by streamlining communication between subcontractors and clients.
- Reduced budget overages by carefully monitoring expenses and implementing cost-saving measures.
- Completed projects on time and within budget through meticulous scheduling and coordination of resources.
- Enhanced client satisfaction with exceptional attention to detail, clear communication, and consistent followthrough.
- Collaborated with architects, engineers, and clients to ensure seamless integration of design elements into construction projects.
- Established a reputation for delivering high-quality work consistently meeting or exceeding client expectations.
Education
No Degree - Design And Construction Management
Syracuse University
Syracuse, NY01.1986
Skills
- Records Management
- Loss Prevention
- Department Oversight
- Customer Relations
- Operations Oversight
- Store Organization
- Pricing and Markdowns
- Retail Operations
- Mentoring and Coaching
- Staff Supervision
Timeline
Assistant Store Manager
Lowe's
06.2004 - 08.2013
General Contractor
Self-employeed
05.1995 - 06.2004
No Degree - Design And Construction Management
Syracuse University
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