Joseph Carter
Banning,CA
Summary
- Professional Summary
- Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Public Safety Assistant
Yaamava Casino
Highland, CA
01.2024 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
Public Safety Officer
Yaamava Casino
Highland, CA
08.2024 - Current
- Investigated suspicious activities, disturbances, thefts, or other criminal activity.
- Prepared detailed incident reports following investigations.
- Provided security services for special events and responded to incidents involving alcohol or drugs.
- Verified identification cards from visitors entering restricted areas.
- Attended training sessions related to public safety issues such as first aid and CPR certification courses.
- Conducted regular patrols of designated areas within the campus community.
- Responded quickly to alarms, calls for assistance, emergencies, or reports of suspicious persons or activities.
Security Officer
Arrowhead Regional Medical Center
Colton, CA
05.2023 - 12.2023
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Searched individuals and baggage for weapons and other prohibited items.
- Provided friendly and professional assistance to employees, visitors and customers.
- Maintained high levels of alertness throughout shifts.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
Certified Healthcare Security Officer
San Gorgonio Memorial Hospital
Banning, CA
04.2021 - 05.2023
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Provided friendly and professional assistance to employees, visitors and customers.
Security Officer
Guard Power
Irvine, CA
11.2020 - 04.2021
- Patrolled and secured industrial and commercial premises to prevent intrusion.
Security Supervisor
Allied Universal Security Services
Riverside, CA
02.2020 - 11.2020
- Demonstrated ability to think fast and remain calm under pressure.
- Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
- Recorded required data for incident reports and files quickly and accurately.
- Provided security team leadership and contributed to on-call duties.
- Improved employee security adherence through detailed presentations for up to 20-30 attendees.
- Trained new security officers on safety protocols and company standards.
Substitute Security Officer
Moreno Valley Unified School District
Moreno Valley, CA
05.2019 - 03.2022
- Patrolled 50 square foot premises to ensure safety of employees and visitors.
- Maintained rules of conduct that encouraged self-discipline and responsibility.
- Remained up-to-date with emergency procedures to keep students and staff safe in emergency events.
Armed Security/ Loss Pervention Officer
Big 5 Distribution Center Center
Riverside, CA
03.2016 - 11.2018
- In charge of monitoring the entire Distribution Center and it's activities through a CCTV camera system.
Armed Security Officer
Paragon Systems
Covina, CA
10.2013 - 09.2015
- Monitored building access and identified all officials and employees before authorizing entrance.
- Monitored multiple CCTV feeds to keep close eye on important areas of buildings and grounds.
- Evaluated credentials of personnel and provided temporary badges to visitors.
- Responded to and thoroughly investigated all reported incidents to protect company assets.
Armed Security Officer
G4S
Oxon Hill, MD
10.2012 - 10.2013
- Monitored building access and identified all officials and employees before authorizing entrance.
- Maintained order and safety while providing customer service and information to facility visitors.
Security Guard/Loss Prevention Officer
US Security & Associates
Fontana, CA
08.2017 - 11.2018
- Warned persons of rule infractions or violations and evicted violators from premises.
- Monitored multiple CCTV feeds to keep close eye on important areas of buildings and grounds.
- Patrolled Walmart facility every 15min to look for suspicious activities.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Monitored 3 security cameras and fire, building and alarm systems.
Security Officer
US Security & Associates
Riverside, CA
05.2012 - 03.2013
- Checked passes and credentials of persons seeking to enter property and issued passes for guests.
- Responded to emergency situations, typically within 5 minutes to minimize risk and injury.
Armed Guard/Supervisor
Heritage Security
Temecula, CA
02.2010 - 04.2012
- Communicated with customers and management while enforcing policies, rules and procedures at site.
- Patrolled shopping plaza facility every 30min to look for suspicious activities.
- Wrote reports outlining incidents such as theft, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Produced hourly reports outlining activities and incidents.
- Responded to potentially unsafe and dangerous situations and recommended relevant course of action.
- Monitored buildings and grounds by examining doors, windows and gates to confirm locked and secured status.
Security Officer
Soboba Casino
San Jacinto, CA
09.2006 - 03.2009
- Patrolled the inside/outside of the casino observing and reporting , insuring the safety of all company assets.
- Patrolled 100 square foot premises to ensure safety of employees and visitors.
- Maintained safety by quickly responding to alarms and investigating disturbances.
- Checked and secured 2 building entrances every 15.
- Responded to emergency situations, typically within 5 10 to minimize risk and injury.
Education
Basic Certification - Health Education
IAHSS Academy
Chicago, IL08.2021
Supervisor Certification - Health Care
IAHSS Academy
Chicago, IL11.2020
General Education
Canyon Springs High School
1999
Skills
- Monitoring Active Listening
- Customer and Personal Critical Thinking
- Service Judgment and Decision
- Critical Thinking
- Safety
- CCTV experience
- Security team leadership
- Investigative procedures
- Daily status reports
- Loss prevention expertise
- AED certified
- Security officer training
Certification
- First Aid/CPR
- Certified Healthcare Security Officer
- IAHSS Academy Supervisor Certification
- PC 832 ARREST
- BSIS Guard Certification
- BSIS Exposed Firearm Certification
Timeline
Public Safety Officer
Yaamava Casino
08.2024 - Current
Public Safety Assistant
Yaamava Casino
01.2024 - Current
Security Officer
Arrowhead Regional Medical Center
05.2023 - 12.2023
Certified Healthcare Security Officer
San Gorgonio Memorial Hospital
04.2021 - 05.2023
Security Officer
Guard Power
11.2020 - 04.2021
Security Supervisor
Allied Universal Security Services
02.2020 - 11.2020
Substitute Security Officer
Moreno Valley Unified School District
05.2019 - 03.2022
Security Guard/Loss Prevention Officer
US Security & Associates
08.2017 - 11.2018
Armed Security/ Loss Pervention Officer
Big 5 Distribution Center Center
03.2016 - 11.2018
Armed Security Officer
Paragon Systems
10.2013 - 09.2015
Armed Security Officer
G4S
10.2012 - 10.2013
Security Officer
US Security & Associates
05.2012 - 03.2013
Armed Guard/Supervisor
Heritage Security
02.2010 - 04.2012
Security Officer
Soboba Casino
09.2006 - 03.2009
Basic Certification - Health Education
IAHSS Academy
Supervisor Certification - Health Care
IAHSS Academy
General Education
Canyon Springs High School
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