JOSEPH CARVALHO
Chico,CA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Outreach Coordinator/CalAIM Data Technician
True North Housing Alliance
03.2024 - Current
- Referred clients to appropriate team members, community agencies and organizations to meet the client's needs
- Established and maintained relationships with clients in the area
- Provided leadership, guidance and support to staff members.
- Assisted in budget management for the Outreach Program
- Collaborated with team members to ensure precise program reports
- Entered 100 or more data points per day for reports essential to daily operations
Direct Care Provider/Shift Supervisor
True North Housing Alliance
07.2023 - 03.2024
- Engaged with clients to build rapport and assess client needs
- Trained new hires
- Collaborated with coworkers to maintain a clean, safe, and efficient working environment
- Thoroughly documented essential information used for various needs within the organization
Warmline Operator
Northern Valley Catholic Social Services
07.2022 - 07.2023
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with individuals struggling with mental illness or substance abuse issues
- Built rapport with callers based upon trust and honesty by using active listening and dynamic communication skills
- Communicated with individuals offering information and insight into support services available in their communities.
Shift Lead/Head Fry Cook
The Chicken on Fire
11.2017 - 03.2020
- Managed kitchen staff, supervised preparation of food items, and trained new hires
- Cooked 30 or more made-to-order meals every night
- Stored food in designated containers and storage areas while complying with standard food safety regulations.
Education
Associate's Degree in Psychology -
Chabot College
Hayward, CABachelor's Degree in Psychology - undefined
California State University, Chico
Chico, CASkills
- Creative Problem Solving
- Critical Thinking
- Teamwork
- Communication
- Budget Management
- Staff Training
- Attention to Detail
- Reliability
- Database Management
- Program Management
- Data Collection
Timeline
Outreach Coordinator/CalAIM Data Technician
True North Housing Alliance
03.2024 - Current
Direct Care Provider/Shift Supervisor
True North Housing Alliance
07.2023 - 03.2024
Warmline Operator
Northern Valley Catholic Social Services
07.2022 - 07.2023
Shift Lead/Head Fry Cook
The Chicken on Fire
11.2017 - 03.2020
Associate's Degree in Psychology -
Chabot College
Bachelor's Degree in Psychology - undefined
California State University, Chico
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