Joseph Carver
Beaufort
Summary
To secure a challenging retail management position in a fast paced environment that will allow for personal growth and career advancement.
Retail manager with a career path in both consumable and hardline merchandise. Track record of consistently exceeding customer expectations and company goals. Core competencies include customer relations, employee supervision, training, operations, sales promotions, profit and loss, and associate accountability.
Knowledgeable retail manager with solid background in managing grocery store operations and ensuring customer satisfaction. Adept at streamlining inventory processes and improving store layout to enhance shopping experience. Demonstrated ability in team leadership and maintaining high standards of store presentation.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Grocery Manager
Food Lion
02.2022 - 10.2024
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
- Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Conducted regular performance evaluations to identify areas for improvement within the team.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Cultivated strong relationships with key suppliers, negotiating favorable terms for bulk purchases or exclusive promotions.
- Boosted employee morale by fostering a positive work environment and providing regular feedback.
- Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Store Merchandise Manager/Assistant Store Director
Bi-Lo
12.2016 - 04.2021
Customer Service Manager
Bi-Lo
07.2016 - 12.2016
Center Store Manager/Service Area Manager
Winn-Dixie
07.2012 - 07.2016
Zone Merchandise Manager
Wal-Mart Stores Inc.
03.2011 - 07.2012
Zone Merchandise Manager
Wal-Mart Stores Inc.
02.2009 - 03.2011
Education
Technical College of the Low Country - Industrial Electronics Technology
Technical College of the Low Country
Beaufort, SC01.2000
Career Education Center - residential electrical wiring
Career Education Center
Beaufort, SC01.1999
High School Diploma -
Battery Creek High School
Beaufort, SC01.1999
Skills
- Staff development
- Employee scheduling
- Inventory control
- Sales analysis
- Strategic objectives
- Cross-functional teams
- Work flow planning
- Multiple department operations management
- Event management
- Promotions
- PC competent
- Performance evaluations
- Problem resolution
- Project management
- Risk management
- Service quality improvement
- Strategic planning
- Team building
- Leadership
- Team training
- Team development
- Team player
- Fast learner
- Organizational skills
- Quality management
- Staff retention
- Restructure and change management
- Process redesign
- Communication skills
- Expense control
- Inventory management
- Merchandise presentation
- Retail display setup
- Stockroom organization
- Sales floor resets
- Teamwork and collaboration
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
Accomplishments
- Supervised team of 70+ staff members.
- Documented and resolved out of stock issues which led to increased sales and profit.
Keywords
- Team Player
- Fast learner
- Servesafe certified
- Organizational skills
- Quality management
- Staff retention
- Restructure and change management
- Process redesign
- Communication skills
- Expense control
Awards
- Volume Producing Item sales volume award for store and district level
- Million dollar club award for exceptional sales increases
- Managers choice award for exceptional overall work performance
Certification
- Forklift Certification
- ServSafe Food Protection Manager Certification - National Restaurant Association.
Timeline
Grocery Manager
Food Lion
02.2022 - 10.2024
Store Merchandise Manager/Assistant Store Director
Bi-Lo
12.2016 - 04.2021
Customer Service Manager
Bi-Lo
07.2016 - 12.2016
Center Store Manager/Service Area Manager
Winn-Dixie
07.2012 - 07.2016
Zone Merchandise Manager
Wal-Mart Stores Inc.
03.2011 - 07.2012
Zone Merchandise Manager
Wal-Mart Stores Inc.
02.2009 - 03.2011
Career Education Center - residential electrical wiring
Career Education Center
High School Diploma -
Battery Creek High School
Technical College of the Low Country - Industrial Electronics Technology
Technical College of the Low Country
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