Joseph Castelluccio

Consultative Sales | Hospital Account Management | Product Mastery | Surgeon Relationship Management

• Worked closely with surgeons during procedures to provide real-time guidance on proper orthopedic device usage, enhancing patient outcomes.
• Completed Arthrex's intensive onsite 5 day training course in Naples FL.
• Managed territory effectively through strategic planning, scheduling appointments, and creating positive relationships for continual business growth.
• Analyzed regional sales data to identify growth opportunities and develop targeted strategies for increasing market presence.

Proactive Risk Management | Strategic Oversight | Relationship Management

• Greet visitors, employees and customers upon arrival, offer assistance, and answer questions to build rapport and retention.
• Implement security measures in accordance with system standards.
• Adhere to directives and offered guidance for personnel to ensure compliance across organization.
• Monitor daily operations for accuracy of regulations, terms and conditions to submit daily reports.
• Oversee credentialing, security and maintenance policies to ensure safe sign-ins.

Detailed Project Execution | Customer Service | Supply Chain

• Built strong rapport and developed professional relationships with outside Sales Reps.
• Solved customer challenges by offering relevant products and services.
• Produced accurate quotes, sales and purchase orders.
• Worked cohesively with coworkers on team projects.

Project Management | B2B Relationship Management

• Project management and oversight, ensuring completion within timeline and budget constraints
• Communicated with clients to set realistic expectations of budget and material finishes, ensuring a smooth and warm customer experience through strong communication
• Managed specialized contractor relationships, ensuring contract adherence and strong working relationships to leverage on future projects