Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Joseph Castillo

Reno,NV

Summary

Proven Senior QA Associate from Pacific Cheese, adept in quality metrics analysis and fostering strong analytical thinking, comfortable with challenges and always willing to cover tasks beyond my position. Spearheaded process enhancements, significantly improving QA procedures, product quality, and departmental culture. Mentored teams, optimizing productivity and championing a culture of excellence with new/foreign procedures. Skilled in Microsoft Office & Root-Cause Analysis, embodying problem-solving prowess and a commitment to standards compliance.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior QA Associate

Pacific Cheese
05.2022 - Current
  • Conducted root cause analysis to identify areas for process improvement, leading to more effective QA procedures.
  • Led cross-functional teams for efficient collaboration, resulting in timely project completion.
  • Improved product quality by developing and implementing comprehensive test plans.
  • Spearheaded an initiative to upgrade outdated testing tools, enhancing overall test coverage capabilities.
  • Reduced defect rates with thorough test case design and execution.
  • Drove process improvements through regular reviews of existing methodologies and incorporation of lessons learned from past projects.
  • Optimized resource allocation by identifying skill gaps within the team and providing targeted training opportunities.
  • Maintained detailed documentation of test results, facilitating knowledge sharing across the organization.
  • Managed defect tracking system, prioritizing issues based on severity and impact.
  • Mentored junior QA associates to strengthen their technical skills and improve overall team performance.
  • Championed a culture of quality assurance, fostering a strong commitment to excellence within the team.
  • Established and monitored key performance metrics for evaluating the effectiveness of QA initiatives.
  • Fostered strong relationships with other departments such as development, support, and product management to promote seamless communication throughout the entire product lifecycle.
  • Enhanced team productivity by streamlining QA processes and adopting best practices.
  • Educated employees on specific QA standards and confirmed maintenance of standards.
  • Developed and maintained defect databases for known issues.
  • Performed data entry and completed proper paperwork. (COAs, FCS Samples, SCP Audits, Environmental Air/Swab Tests)
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
  • Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
  • Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
  • Maintained quality control standards by adhering to established laboratory protocols during sample processing and analysis.
  • Ensured timely completion of lab tasks by prioritizing assignments and working closely with team members. (FOSS, Salt Analyzer, Aerobic/Coliform Counts, Y/M Testing)
  • Ensured proper functioning of laboratory equipment through routine maintenance checks and timely calibration updates.
  • Improved data accuracy by meticulously recording results in laboratory notebooks and digital databases.
  • Mentored junior staff members on laboratory techniques and best practices, fostering a culture of continuous learning and improvement.
  • Effectively communicated project progress with supervisors and team members through detailed written reports or verbal presentations as required.
  • Prepared specimens for shipment to external laboratories or collaborators while adhering to strict safety regulations.
  • Increased knowledge on microbiological methods through regular participation in training sessions and workshops.
  • Reduced errors in documentation by diligently proofreading reports before submitting them for review.
  • Expedited test results to clients by efficiently managing time-sensitive experiments, ensuring prompt reporting of findings.
  • System movements regarding product destination. (Holds, Releases, Transfers, and Reclassification).
  • Raw Material Specification to update COAs in real time for raw material or per request.
  • Live product line testing (every 30mins).

General Warehouse Associate

Elemental LED
03.2021 - 04.2022
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed general housekeeping and cleaning tasks.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Helped maintain a well-organized warehouse by participating in regular housekeeping activities, such as sweeping, dusting, and keeping aisles clear of obstructions.
  • Made sure that products were produced on time and are of good quality.
  • Performed routine equipment calibration to maintain consistent product quality and adherence to specifications.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Participated in troubleshooting efforts when problems arose during the manufacturing process in order to minimize disruptions to production schedules.
  • Documented production information via daily system logs and discussed issues with management.
  • Consistently met production targets through effective time management, prioritization of tasks, and teamwork.
  • Improved product quality by adhering to strict quality control measures, conducting inspections, and promptly addressing any issues.
  • Assisted with the implementation of new manufacturing technologies, including training fellow associates on proper usage and maintenance procedures.
  • Coordinated with shipping departments to ensure timely delivery of finished goods to customers, thereby enhancing overall customer satisfaction.
  • Utilized various tools such as calipers, micrometers, or gauges for precise measurements during the assembly process to ensure consistent product quality.
  • Conducted root cause analysis for defects in finished products, implementing corrective actions to prevent future occurrences of similar issues.
  • Streamlined inventory management by accurately tracking materials usage and updating records accordingly.
  • Enhanced production efficiency by implementing Lean Manufacturing principles and optimizing workflow processes.
  • Completed physical inventory counts each month.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
  • Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
  • Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
  • Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
  • Assisted in implementing a new inventory management system, resulting in more accurate record-keeping and reduced errors.
  • Streamlined warehouse organization for improved efficiency in locating items and fulfilling orders.
  • Enhanced inventory accuracy by implementing new barcode scanning system.
  • Improved warehouse space utilization with strategic reorganization of stock areas.
  • Conducted regular inventory audits to ensure stock levels were accurately maintained, minimizing discrepancies.
  • Improved inventory handling procedures to minimize damage during storage and handling, preserving product quality.
  • Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
  • Improved shipping efficiency by streamlining packing and labeling processes.
  • Maintained accurate inventory records, ensuring seamless order processing and shipment tracking.
  • Managed multiple priorities, consistently meeting or exceeding deadlines for shipment dispatches.
  • Consistently met customer satisfaction goals through diligent attention to detail and commitment to delivering high-quality service in every shipment handled.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Expedited urgent shipments when necessary, coordinating closely with involved parties to ensure timely delivery without compromising quality standards.
  • Optimized storage space usage by efficiently organizing inventory within the warehouse facility.

Warehouse Operator

Arrow Electronics
08.2017 - 02.2021
  • Used forklifts and pallet jacks to relocate products.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Kept warehouse stations and equipment in good working order in line with OSHA requirements.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Collaborated with other departments to optimize warehouse space and improve overall company performance.
  • Maintained accurate inventory records, resulting in a reduction of discrepancies and costly errors.
  • Played a crucial role in achieving successful annual inventory counts by meticulously organizing stock levels beforehand.
  • Coordinated cross-functional teams during peak seasons to manage high volume orders effectively.
  • Maintained clean and organized work environment, adhering strictly to health and safety regulations.
  • Streamlined warehouse operations, leading team to organize inventory efficiently.
  • Achieved targets for order processing, diligently working to meet daily quotas.
  • Enhanced team productivity with thorough training on warehouse management systems.
  • Boosted inventory accuracy, conducting frequent and detailed stock audits.
  • Increased efficiency in picking and packing processes, employing systematic approaches.
  • Ensured accurate order fulfillment, significantly reducing customer complaints.
  • Supported continuous improvement, suggesting and implementing process enhancements.
  • Enhanced order tracking accuracy, meticulously updating warehouse management system.
  • Minimized downtime, promptly addressing and reporting any equipment malfunctions.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Assembled pallets and crates for secure transportation of materials.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Helped train new employees in safe practices and warehouse procedures.
  • Maintained clean, orderly work environment free of hazards.
  • Operated equipment while observing standard safety procedures.
  • Strapped items down over protective padding to secure throughout transportation.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Complied with company and OSHA safety rules and regulations.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Collaborated with team members to optimize production processes and improve overall performance.
  • Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
  • Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
  • Performed preventative maintenance tasks consistently which resulted in fewer breakdowns requiring costly repairs.
  • Provided feedback on equipment performance issues, enabling engineers to develop effective solutions for recurring problems.
  • Participated in cross-functional teams focused on achieving company-wide goals related to safety, quality, and productivity improvements.
  • Managed inventory levels by tracking material usage and coordinating timely replenishment orders with suppliers.
  • Increased production efficiency by meticulously calibrating machinery before each shift.
  • Achieved record-breaking production levels, meticulously orchestrating machine schedules and workflows.
  • Achieved significant reduction in setup times by developing quicker changeover procedures.
  • Contributed to product innovation by suggesting improvements to machine settings for new materials.
  • Ensured product consistency, closely monitoring machine outputs and making necessary adjustments.
  • Ensured high-quality output, rigorously inspecting products to meet quality standards.

Education

High School Diploma -

Damonte Ranch Highschool
10500 Rio Wrangler Parkway, Reno, NV 89521
06-2016

Skills

  • Quality metrics analysis
  • Strong analytical mind
  • Test environment setup
  • API testing experience
  • Problem-solving skills
  • Data analysis
  • Adept at Microsoft Office
  • Strong Root-Cause Analysis
  • Code Compliant (FCS, FDA, SCP, OSHA, SQF, DOD, CDFA/CMAB(California))

Certification

  • Lean Six Sigma Green Belt Certification – IASSC/ASQ.
  • OSHA Certified
  • Six Sigma Certification
  • Forklift Certification
  • 5S Certified
  • FDA, CDFA/CMAB Compliant
  • YUM! Certified (HACCP STANDARD)
  • FCS Compliant
  • SCP Compliant

Languages

Tagalog
Native or Bilingual
Spanish
Limited Working

Timeline

Senior QA Associate

Pacific Cheese
05.2022 - Current

General Warehouse Associate

Elemental LED
03.2021 - 04.2022

Warehouse Operator

Arrow Electronics
08.2017 - 02.2021

High School Diploma -

Damonte Ranch Highschool

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Joseph Castillo