Joseph Cavazos II
Saginaw,MI
Summary
Sales professional with extensive experience at Serra Saginaw, specializing in consultative selling and market analysis. Proven ability to develop strategies that drive revenue growth and expand customer bases. Recognized for strong communication and relationship-building skills, consistently meeting and exceeding sales targets through innovative solutions.
Overview
9
9
years of professional experience
Work History
Sales Professional
Labadie Buick Gmc
Bay City, MI
10.2022 - 03.2023
- Expanded customer base by identifying needs to provide relevant product solutions that fulfill client requirements.
- Cultivated new business through development of marketing initiatives, execution of prospect calls, and networking referrals.
- Introduced customers to new offerings and updated accounts.
- Identified and approached potential customers by generating leads, setting appointments and conducting site visits.
- Acquired long-term accounts by executing impactful sales presentations and delivering strategic recommendations to enhance brand and product benefits.
- Engaged with sales team members to discuss selling strategies and gather fresh insights.
- Fostered strong relationships with customers and many strategic associates to elevate brand awareness.
Sales Professional
Serra Saginaw
Saginaw, Michigan
03.2022 - Current
- Produced leads each month and aimed to convert customers with effective success rate.
- Facilitated pricing agreements with clients ensuring optimal profit margins.
- Accelerated sales of company products and services through strategic customer engagement
- Formulated and executed sales strategies to expand customer base and enhance revenue.
- Cultivated and sustained relationships with new and existing clients to enhance sales revenue.
- Targeted and connected with prospective clients by generating leads, arranging appointments, and performing site visits.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Utilized CRM software to track customer interactions and monitor progress toward goals.
Sales Project Manager
Glastender
Saginaw, MI
09.2022 - 10.2022
- Developed and implemented new sales strategies to update product lines.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Tracked and analyzed key quantitative metrics and business trends relating to clients and partners.
- Created and maintained sales environment to support business objectives.
- Maintained professional network of potential clients and business opportunities.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
- Analyzed competitors' successes and failures, evaluating impact on market.
- Tracked monthly sales to generate reports for business development planning.
- Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
- Researched and capitalized on emerging opportunities to build business and expand customer base.
- Prepared sales production reports for senior management.
- Executed and created strategic sales plans to expand customer base and extend global reach.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Analyzed business and sales targets using critical problem-solving skills.
Credit Analyst
Garber Management Group
Saginaw, MI
06.2022 - 09.2022
- Reviewed customer financial data to ascertain level of risk involved for extending credit.
- Worked closely with both customers and sales team to reconcile accounts and oversee payment negotiation.
- Prepared financial ratios and spreads using computer programs to evaluate customer financial status.
- Prepared basic and preliminary credit analyses to determine creditworthiness and compliance.
- Negotiated payment plans with customers, achieving sales and cash flow objectives.
- Developed comprehensive understanding of financial statements, enhancing opportunities to assess risk.
- Assessed customer credit files regularly to review receivables.
- Monitored and maintained compliance with internal controls and government regulations.
- Presented key information to upper management and executive team for loan recommendations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Reconciled customer accounts to identify delinquencies or disputes, documenting root causes.
Head Middle School Boys' Basketball Coach
Saginaw Arts and Science Academy
Saginaw, MI
01.2018 - 01.2022
- Communicated effectively with coaches and fellow athletes.
- Planned strategies and selected optimal team lineups to execute game plans.
- Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.
- Guided athletes with encouragement, motivation and nutritional advice to support athletic performance and overall well-being.
- Educated athletes in rules, strategies, sportsmanship and performance principles.
- Adhered strictly to rules and regulations of activities department and district.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely in training capacity with fellow student-athletes during off-season.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Server
Outback Steakhouse
Saginaw, MI
03.2016 - 01.2020
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Collaborated with host, bus person and cook to serve up food and beverage options.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Provided exceptional service to high volume of daily customers.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Developed strong and lasting resident relationships.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Handled special customer requests for separate checks and menu substitutions.
- Minimized customer wait times by taking and filling large volume of orders each day.
Education
BBA - Marketing
Northwood University
Midland, MI05.2022
Associate of Arts -
Delta College
Bay City, MI04.2021
High School Diploma -
Bay City Central High School
Bay City, MI06.2010
Skills
- Teambuilding
- Data Management
- Working collaboratively
- Product knowledge
- Consultative and relationship selling
- Proven sales performance
- Market and competitive analysis
- Sales operations
- Brand-building strategies
- Sales presentations
- Excellent communication skills
- Market penetration strategies
- Team oversight
- Strategic planning
- Consultative sales
- Continuous improvements
- High-volume dining
- Dining customer service
- Effective customer upselling
- Quality control
- Sales Techniques
- Proficient in Microsoft Office software
- Underwriting
- Oral and written communications
- Credit analysis
- Loan documentation
- Information verification
- Decision-making
- Organizational skills
- Engaged listener
- Interpersonal skills
- Market intelligence
- Sales and market development
- Resolution-oriented
- Complex project negotiations
- Marketing strategy
- Compelling leadership skills
- Sales process
- Effective task management
Affiliations
Vice President's List: 3.75 GPA or higher while at Delta Community College.
Dean's List: 3.50 GPA or higher while at Delta Community College.
Dean's List: 3.25 to 3.84 GPA while at Northwood University.
Graduated with honors from Northwood University: Magna Cum Laude 3.70 GPA.
Timeline
Sales Professional
Labadie Buick Gmc
10.2022 - 03.2023
Sales Project Manager
Glastender
09.2022 - 10.2022
Credit Analyst
Garber Management Group
06.2022 - 09.2022
Sales Professional
Serra Saginaw
03.2022 - Current
Head Middle School Boys' Basketball Coach
Saginaw Arts and Science Academy
01.2018 - 01.2022
Server
Outback Steakhouse
03.2016 - 01.2020
BBA - Marketing
Northwood University
Associate of Arts -
Delta College
High School Diploma -
Bay City Central High School
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