Joseph Celski
General Manager
30727 Joy Rd
Summary
A serviced-focused hard worker with a decade of leadership, management, and customer service experience. Detail oriented with a strong drive for career growth, and dedicated to creating positive experiences for customers and teammates alike.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
Work History
Produce Manager
Zerbo's Health Foods
01.2024 - Current
- Achieved a 30% increase in sales in under 3 months across multiple locations through my strategic initiatives in merchandising, pricing, and purchasing.
- Responsible for training, merchandising, and purchasing execution in two locations.
- Assisted customers with questions or concerns regarding produce items, providing knowledgeable advice on storage tips and recipe suggestions when needed.
- Improved produce department efficiency by implementing streamlined inventory management processes.
- Stayed informed on industry best practices, incorporating new techniques and technologies into department operations for continuous improvement.
- Managed product rotation to minimize waste, optimizing freshness and quality of available goods.
- Developed eye-catching displays and promotions to increase sales and drive customer interest in new products.
- Analyzed sales data, identifying opportunities for growth or adjustments in product selection or pricing strategies.
- Assessed market trends, adjusting department offerings to cater to evolving consumer demands.
Content Manager
Self-employed
05.2023 - Current
- Developed a comprehensive content calendar for consistent publishing and improved audience engagement.
- Improved social media presence by curating shareable content that generated increased followers and engagement.
- Coordinated live events, driving audience participation through compelling promotional campaigns.
- Edited and proofread all written materials, maintaining a high standard of grammar and style consistency.
- Implemented analytics tools to track content performance, making data-driven decisions for optimization.
General Manager
The Thrivery
02.2023 - 05.2023
- Responsible for scheduling a team of 8 employees.
- Maintained and improved quality of food and beverage utilizing my skills as a life-long food service professional.
- Implemented new methods of production to optimize workflow.
- Exemplified for my team excellent customer service, leading to greater quality of service and a fun professional atmosphere.
- Managed customer complaints and conflicts.
Produce Director
Plum Market
04.2021 - 01.2023
- Responsible for inventory, profitability, sales growth, sales/profit goals, program development, and vendor relationships for each large-format location.
- Coordinated with vendors to verify product availability and acquire best quality.
- Processed invoices and verified completion of payment through my teams and our financial controllers.
- Recorded sales information on database to enable tracking history and maintain accurate records.
- Developed strong rapport with customers and vendors and created positive impression of business.
- Managed logistics and purchasing for all 5 large-format locations.
- Planned purchases often weeks to months in advance by forecasting using experience and historic data.
- Stayed up-to-date with freight and weather patterns that affected our industry and reacted proactively.
- Ran weekly conference calls with all 5 of my teams to elicit feedback and ensure the teams had the tools they needed to succeed.
Produce Merchandiser
Plum Market
06.2015 - 04.2021
- Responsible for product quality, signage, floorplans, training, aesthetics for each large-format location, as well as monitoring the effect each merchandising change had on sales.
- Inspected products for quality and freshness.
- Planned and executed produce demo programs to increase store profit.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Inspected merchandise for quality and arranged proper display location on floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Generated weekly, monthly and quarterly sales reports to highlight milestones and activities.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Collaborated with store managers to devise store layouts and establish aesthetic appeal.
- Implemented sales strategies to generate leads and maximize profit margins.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
Produce Team Leader
Plum Market
11.2014 - 06.2015
- Responsible for scheduling, product quality, stocking, customer assistance, training, merchandising, conflict resolution, buying, and purchase logging.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Trained new employees to provide knowledge of proper produce handling and rotation procedures.
- Kept tidy and organized area to comply with cleanliness standards.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Produce Team Leader
Plum Market
06.2014 - 11.2014
- Same responsibilities as the Chicago role. After demonstrating exceptional management skills, I was asked to help establish our program in our Chicago location 4 months after accepting the role of Team Leader.
Produce Buyer
Plum Market
09.2013 - 06.2014
- Ordered produce products and maintained appropriate back stock levels.
- Analyzed and controlled product transfers, waste and spoilage.
- Maintained an updated and accurate purchase journal
- Assisted in monthly inventory counts.
Produce Team Member
Plum Market
11.2010 - 09.2013
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Checked for outdated and overripe grocery items and removed from inventory.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Pleasantly greeted customers and provided prompt and courteous service.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Produce Associate
Kroger
08.2008 - 11.2010
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
Education
No Degree - Graphic Design
Schoolcraft Community College
Livonia 05.2001 -
High School Diploma -
Homeschool
Plymouth, MI 03.2003 - 09.2007
Skills
Performance improvement
Client account management
Employee scheduling
Business Development
Food preparation and safety
Project Management
Staff training/development
Budget administration
Efficient multi-tasker
Effective leader
Product development
Exceptional interpersonal communication
Verbal and written communication
Microsoft Excel
Great Computer Skills
Timeline
Produce Manager
Zerbo's Health Foods
01.2024 - Current
Content Manager
Self-employed
05.2023 - Current
General Manager
The Thrivery
02.2023 - 05.2023
Produce Director
Plum Market
04.2021 - 01.2023
Produce Merchandiser
Plum Market
06.2015 - 04.2021
Produce Team Leader
Plum Market
11.2014 - 06.2015
Produce Team Leader
Plum Market
06.2014 - 11.2014
Produce Buyer
Plum Market
09.2013 - 06.2014
Produce Team Member
Plum Market
11.2010 - 09.2013
Produce Associate
Kroger
08.2008 - 11.2010
High School Diploma -
Homeschool
03.2003 - 09.2007
No Degree - Graphic Design
Schoolcraft Community College
05.2001 -
Similar Profiles
Annabel SandelAnnabel Sandel
Receiving Lead at Zerbo's Health FoodsReceiving Lead at Zerbo's Health Foods
Kishan KharwarKishan Kharwar
Content Creator at Alpino Health FoodsContent Creator at Alpino Health Foods
Borka BrankovicBorka Brankovic
Accounts receivable administrator at Independent Irish Health Foods LTDAccounts receivable administrator at Independent Irish Health Foods LTD
Melissa PapezMelissa Papez
Physical Therapist Assistant at Penn Medicine Lancaster General HospitalPhysical Therapist Assistant at Penn Medicine Lancaster General Hospital
Mindy DejesusMindy Dejesus
Supervisor at Goodwill Keystone AreaSupervisor at Goodwill Keystone Area