Joseph Cerniglia
ROME,Georgia
Summary
Proven at The Home Depot for enhancing operational efficiency and fostering teamwork, Excels in forklift operation and relationship building. Achieved a significant reduction in unloading times by 20%, demonstrating strong warehouse safety and scheduling skills. Has a proactive approach and ability to lead by example have driven continuous improvements in workflow and team cohesion. Dependable Receiving Associate with 4 1/2 years of experience. Consistently completes tasks quickly with exceptional eye for detail and commitment to taking initiative. Successful at monitoring products for quality and following directions.
Overview
6
6
years of professional experience
Work History
Receiving Associate
The Home Depot Store
01.2024 - Current
- Unloaded pallets and deliveries and organized products inside and outside of store.
- Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during receiving process.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Maintained clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Sorted and delivered materials to different work areas and staff.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
Sales Associate
The Home Depot
01.2020 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Monitored customers for signs of security concerns and escalated issues to management.
- Participated in regular safety meetings, staying updated on best practices for operating light equipment.
- Increased project efficiency with precise execution of assigned tasks using various light equipment tools.
- Conducted hands-on demonstrations to reinforce key concepts from classroom lessons, enabling trainees to master practical skills more efficiently.
- Designed customized training sessions for experienced operators seeking advanced certifications or additional qualifications in lift equipment operation.
- Manage between 4-10 loads per day during the busy season while maintaining exterior store appearance.
Freight Associate
The Home Depot
03.2019 - 01.2020
- Unloaded hand stacked and palletized loads from box trailers
- Stocked and down stocked merchandise
Education
No Degree - Horticulture
Georgia Northwestern Technical College
Rome, GASkills
- Warehouse Safety
- Scheduling
- Loading and unloading
- Shipping procedures
- Forklift Operation
- Self-Motivated and Independent
- Teamwork and Cooperation
- Relationship Building
- Safety Procedures
- Inspection and Quality Control
- Warehouse training
Timeline
Receiving Associate
The Home Depot Store
01.2024 - Current
Sales Associate
The Home Depot
01.2020 - 01.2023
Freight Associate
The Home Depot
03.2019 - 01.2020
No Degree - Horticulture
Georgia Northwestern Technical College