Joseph Chalepah
Port Angeles,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Bucker
Falcana
03.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Paid attention to detail while completing assignments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Self Checkout Host
Walmart
08.2020 - 03.2023
- Operated cash register to record transactions accurately and efficiently.
- Maintained a secure shopping environment with vigilant monitoring of self-checkout area and prompt intervention in case of theft attempts.
- Collaborated with store management to continuously improve processes and streamline checkout procedures for better customer experience.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Supported sales initiatives by informing customers about current promotions or discounts available while using the self-checkout system.
- Maintained awareness of product locations to assist customers in finding requested items.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Performed routine maintenance on self-checkout equipment, minimizing downtime and contributing to efficient store operations.
- Trained new employees on proper usage of the self-checkout system, promoting consistent performance standards across the team members.
- Assisted in loss prevention efforts by observing customer behavior and reporting suspicious activities to store management or security personnel when needed.
- Resolved payment discrepancies swiftly, ensuring accurate transaction processing while maintaining a high level of customer satisfaction.
- Acted as a liaison between customers and store staff, facilitating communication to ensure all parties were informed about ongoing issues or updates regarding self-checkout machines.
- Identified and resolved discrepancies and errors in customer accounts.
- Described products and services in detail to answer customer questions.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Performed cash, card and check transactions to complete customer purchases.
- Coordinated with cashiers to ensure seamless transitions between traditional checkout lanes and self-checkout stations during peak hours.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
Skills
- Time Management
- Team building
- Organization
- Quality Assurance
- Conflict Resolution
- Good Telephone Etiquette
- Customer Relations
- Public Speaking
- Supervision and leadership
- Relationship Building
- Problem-Solving
- Team Management
- Social Perceptiveness
Timeline
Bucker
Falcana
03.2023 - Current
Self Checkout Host
Walmart
08.2020 - 03.2023