Joseph Chanoine
Austin,TX
Summary
Results-driven Professional with proven record of accomplishment in marketing & sales during 10 year career. Driven and ambitious client-centric businessman dedicated to continuous business improvement focused on client success and revenue. High-contribution team player.
Overview
9
9
years of professional experience
Work History
Technical Sales Representative
Dell Technologies
11.2022 - Current
- Increased product sales by effectively communicating technical specifications and benefits to potential clients.
- Provided exceptional customer service, addressing technical inquiries and providing insight on potential options to give diverse and total gathering of solutions.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Developed strong relationships with key partners such as AMD, Intel, Sonicwall, VMware, Microsoft, and Fortinet enhancing full offering.
- Consistently surpassed sales targets through strategic account planning and effective time management. Closing over 6 million dollars in projects in 5 quarters in role. Having generated over 1 million dollars in margin for Small Business.
- Managed 4-6 account managers projects over 5 quarters. consistently managing anywhere from 30-60 projects simultaneously.
- Provided training and mentoring on projects from this role back to ISR and BDR teams to better educate junior teams within Small Business on Infrastructure Solutions Group offering.
Business Development Representative
Dell Technologies
05.2021 - 10.2022
- Increased client base by identifying potential customers and initiating strategic outreach.
- Consistently met or exceeded sales targets, contributing significantly to overall success of Team. Closing over 2.5 Million Dollars in sales in 5 quarters while working in this role. Primary focus on selling most margin rich portfolio of Infrastructure Solutions Group.
- Trained and mentored other sales representatives, fostering supportive team environment and facilitating professional growth.
- High activity required role. Consistently made more than 60 dials per day and was in top 10% of Small Business for tracked activity quarter after quarter.
Chief Executive Officer/Founder
Inevitable Outcomes
04.2020 - 05.2021
- Boosted sales numbers with proactive account servicing and diligent relationship-building.
- Coordinated full sales lifecycle from proposal development to closings and follow-up.
- Led process improvement and problem-solving efforts to create standard procedures and escalation policy for customer support team.
- Monitored metrics and developed actionable insights to improve efficiency and performance.
- Mastered and launched direct marketing techniques to boost brand reach.
- Expanded national client list with development of customized communications strategies.
- Started business in pandemic to service small business owners at affordable price. Grew to over 30 clients in one year.
- Achieved 60% revenue growth through implementing software changes for customer support team.
Brand Development Executive
Twiz
10.2019 - 04.2020
- Drove Sales operational improvements that resulted in operational cost savings and improved profits.
- Led Sales team in implementation of Outbound lead generation requiring close cooperation among team members to refine strategies and develop solutions to 2x meetings booked per month.
- Monitored social media and online sources for industry trends while building brand equity.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Created complete implementation plans, accounting for ROI, cost-benefit and other analyses.
- Adapted sales techniques to specific clients and promoted services based on individualized client needs.
- Developed and implemented sales strategies to increase revenue.
Marketing Director
FAST FWD, The Entertainment Collective
04.2015 - 08.2018
- Development and implementation of Brand Strategy for all musical events.
- Developed marketing strategy to increase ticket sales by over 30%.
- Manage social media presence and direct programs to improve social media reputation and recognition.
- Capitalized on industry and marketplace trends to create solutions, enhance business operations, and build relationships.
- Increase sales online through targeted social media marketing across multiple platforms.
- Established hard copy sales initiative with team members to increase cash revenue per show by 20.
- Manage Business Relationships between Venues, Vendors, Artist Management, Label Management, and Local Public Officials.
Education
Bachelor of Arts - Communications
University of North Texas
Denton, TX12.2017
Skills
- Account servicing
- Project Planning
- Solution selling
- Sales Strategy Development
- Relationship Development & Management
- Program Optimization
Timeline
Technical Sales Representative
Dell Technologies
11.2022 - Current
Business Development Representative
Dell Technologies
05.2021 - 10.2022
Chief Executive Officer/Founder
Inevitable Outcomes
04.2020 - 05.2021
Brand Development Executive
Twiz
10.2019 - 04.2020
Marketing Director
FAST FWD, The Entertainment Collective
04.2015 - 08.2018
Bachelor of Arts - Communications
University of North Texas