Dynamic Utility Locator with Q3 Contracting, skilled in blueprint reading and damage prevention. Enhanced safety and efficiency by accurately marking underground utilities and training new employees. Proven ability to adapt under challenging conditions while maintaining high customer satisfaction through effective communication and collaboration with diverse teams.
Overview
7
7
years of professional experience
Work History
Utility Locator
Q3 Contracting
03.2020 - 04.2025
Reviewed maps and blueprints to identify locations for and sizes of underground utilities
Enhanced safety by accurately identifying and marking underground utility lines.
Provided training to new employees on proper techniques for utility locating practices.
Demonstrated adaptability by successfully completing assignments under various weather conditions and terrain challenges.
Improved efficiency with prompt response to locate requests from contractors and homeowners.
Collaborated with construction crews for safe excavation, avoiding service disruptions or delays.
Coordinated with other field technicians to efficiently complete large-scale projects within designated timeframes.
Photographed utility sites and marked lines with paint and flags for identification by excavating personnel.
Worked outdoors in harsh conditions to complete utilities location requirements within expected timeframes.
Ensured compliance with federal, state, and local regulations during all utility locating activities.
Supported emergency response efforts by quickly locating damaged utilities for repair teams.
Increased customer satisfaction by providing thorough explanations of markings and utility locations.
Optimized time management by prioritizing multiple locate requests based on urgency and project deadlines.
Maintained up-to-date knowledge of industry standards, staying current with best practices in utility location techniques.
Assisted in updating maps and records, ensuring accurate documentation of utility infrastructure.
Contributed to a positive work environment by collaborating effectively with team members from diverse backgrounds.
Utilized a systematic approach when searching for challenging or unmarked utilities, resulting in successful discoveries without incident.
Responded to service requests during and after business hours.
Read blueprints and schematics to correctly place equipment.
Identified and reported equipment malfunctions, defective parts and materials to appropriate supervisor.
Delivery Driver
American Furniture Warehouse Co
03.2018 - 02.2020
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Loaded truck and properly secured items to prevent damage for deliveries.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Managed customer inquiries and complaints in polite and professional manner.
Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Verified accuracy of all deliveries against order forms.
Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Maintained strong relationships with clients through proactive communication and personalized service.
Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Inspected and maintained delivery vehicles regularly to keep in safe working order.
Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Kept detailed mileage and fuel reports to track overall fuel costs.
Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
Strengthened company reputation through polite and friendly interactions with customers during deliveries.
Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
Streamlined package handling procedures, reducing potential for damage and increasing customer satisfaction.
Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
Filled out load paperwork and DOT-mandated log books.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Drove truck in urban and rural areas to expertly make high volume of deliveries.