Joseph Chill
FOMBELL,PA
Summary
Dedicated professional with a proven track record in customer service and business management. Skilled in problem resolution, communication, and leadership to enhance client satisfaction and drive operational success. Dedicated professional with proven success in enhancing client satisfaction and operational efficiency. Skilled in problem resolution and communication, ready to contribute to a dynamic team environment.
Overview
4
4
years of professional experience
Work History
Christmas Tree Lot Worker
Lake Forest Gardens
Fombell , PA
11.2024 - Current
- Assisted customers with product selection to enhance their experience
- Provided assistance to customers in selecting products
- Collaborated with team members to complete daily work assignments.
- Loaded and unloaded products for business
- Assist customers with selection and labor
Chill's Mobile Car Detailing
Myself
FOMBELL, PA
04.2023 - Current
- Owned and managed personal car detailing business, overseeing client relations, inventory, scheduling, and operational needs, growing client base to over 60 since 2023.
- Enhanced client satisfaction through effective scheduling practices while developing business management skills.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Responded to customer needs promptly and efficiently.
Front Desk Manager
Air Physical Therapy and Fitness
Ellwood City, Pennsylvania
03.2023 - 05.2026
- Managed guest check-in and check-out procedures, reservations, and payments.
- Managed front desk operations, ensuring smooth patient check-in and appointment scheduling.
- Trained and supervised front desk staff, promoting effective customer service practices.
- Handled patient inquiries and concerns, providing timely resolutions to enhance satisfaction.
- Coordinated communication between patients and therapists, enhancing service delivery efficiency.
- Organized inventory of office supplies, ensuring availability for daily operations.
Education
MBA - Sports Management
Robert Morris
Coraopolis, PA05-2030
High School Diploma -
Riverside Beaver County School District
Ellwood City, PA06-2026
Skills
- Customer service
- Inventory management
- Time management abilities
- Task prioritization
- Operational flexibility
- Problem resolution
- Team leadership
- Communication skills
- Attention to detail
Timeline
Christmas Tree Lot Worker
Lake Forest Gardens
11.2024 - Current
Chill's Mobile Car Detailing
Myself
04.2023 - Current
Front Desk Manager
Air Physical Therapy and Fitness
03.2023 - 05.2026
MBA - Sports Management
Robert Morris
High School Diploma -
Riverside Beaver County School District