Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Ciresi

Cincinnati,OH

Summary

Business minded individual with a passion for Sales. Having worked in several industries, I enjoy the process of learning the market & using knowledge gained to benefit customer relationships.


Currently working within the Industrial & Aerospace industries, with an emphasis on on Aerospace accounts within Central/Southern Ohio.

Overview

7
7
years of professional experience

Work History

Customer Support Representative

Starbucks
10.2016 - 05.2018
  • Responsible for keeping supplies needed for daily operations in stock, and ensuring that customers are satisfied with orders/product.
  • Communicating with delivery drivers, and ensuring that all necessary supplies have arrived.
  • Worked close with Management to organize product usage by date to avoid product expiration.
  • Participated in ongoing training to learn new products and enhance skills to optimize productivity.

Owner/Operator

Self Employed
02.2018 - Current
  • Established foundational processes for business operations.
  • Responsible for all production of printed materials. (Tee Shirts, Posters, Decals, ETC)
  • Responsible for organizing production, and management of Employee(s).
  • Communicate with clients, and organize details of desired product while delivering proofs of work to ensure clients are satisfied before entering production.
  • Organizing shipping, and delivery to clients nationwide.
  • Draft quotes, and calculate final pricing for all incoming projects.

Senior Production Associate

Repros Inc.
03.2021 - 09.2022
  • Responsible for daily production, and communicating with Clients/Sales representatives in order to assure that the desired product is delivered.
  • Operated and maintained large format printers, and kept inventory of required materials needed to deliver jobs to Clients in a timely manner.
  • Communicated with Production co workers & Owners/CEO/CFO to deliver and implement a plan of action for high value clients.
  • Managed status of active/closed jobs on a company server.

Account Manager

Bisco Industries Inc.
09.2022 - Current
  • Prospect and grow existing and new customer relationships within the Industrial & Aerospace industries within Central/Southern Ohio.
  • Work closely with Engineers and Supply Chain Management to provide the necessary hardware/components for Military & Industrial applications.
  • Educated clients on new products or services to increase customer engagement.
  • Grow several Key Accounts year to date to increase market share within Cincinnati.
  • Recommended products to customers to encourage repeat purchases and foster customer relationships.
  • Achieved a company "Dave Munro Award" on two occasions, which signifies $250,000 of sales in a monthly period.
  • Promoted from "Level 1" Account Manager to "Level 3" within 6 months of employment.

Education

No Degree - Merchandising

North Coast College
Lakewood, OH

Skills

  • Time Management
  • Sales Solutions
  • New Account Creation
  • Sales Tactics
  • Verbal and Written Communication
  • Key Account Generation
  • Federal Procurement
  • Objection Handling

Timeline

Account Manager

Bisco Industries Inc.
09.2022 - Current

Senior Production Associate

Repros Inc.
03.2021 - 09.2022

Owner/Operator

Self Employed
02.2018 - Current

Customer Support Representative

Starbucks
10.2016 - 05.2018

No Degree - Merchandising

North Coast College

Similar Profiles

CREATE PROFILE
Joseph Ciresi