Joseph Cisney
Dalton,PA
Summary
Adept at enhancing vehicle performance and reliability, I leveraged advanced diagnostics and a strong work ethic at McCarthy Tire to elevate customer satisfaction and shop efficiency. My expertise in engine repair and problem-solving skills led to a loyal client base and a significant increase in repeat business. Experienced with automotive diagnostics, repair, and maintenance. Utilizes technical knowledge and hands-on skills to ensure vehicle reliability and safety. Knowledge of engine systems, brake systems, and electrical components to provide comprehensive automotive solutions. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Automotive Technician
McCarthy Tire
03.2002 - Current
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Performed safety and emissions inspections.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Changed, rotated, and balanced tires on different types of vehicles.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Maintained accurate records of time and materials required to perform repairs and service.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
- Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
- Cultivated a loyal client base through personalized consultations, listening attentively to each individual''s needs before recommending appropriate solutions.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Repaired and replaced worn and damaged components.
- Investigated customer complaints to identify cause of malfunctions.
- Performed emissions tests according to standard procedures.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Coordinated with parts department to determine availability of necessary components.
- Analyzed vehicle data using advanced diagnostic equipment.
- Integrated new diagnostic software, improving accuracy in identifying vehicle issues.
- Assisted in selection of quality parts and supplies, ensuring repair durability.
- Enhanced workshop safety by adhering to and promoting best practices.
- Increased workshop efficiency with organization of tools and equipment.
- Maintained up-to-date knowledge of automotive industry standards and practices.
- Optimized fuel efficiency for customers with regular engine tune-ups and maintenance.
Education
Automotive - Automotive Technician
License County Community College
Wilkes Barre, PA03.2002
General - General Studies
Tunkhannock Area
Tunkhannock, PA06.2001
Skills
- Strong Work Ethic
- Changing tires
- Engine repair
- Problem-Solving
- Safety awareness
- Changing Oil
- Hand and power tools
- Brake systems understanding
- Preventive Maintenance
- Replacing parts
- Troubleshooting skills
- Parts Replacement
- Fluid Exchanges
- Diagnostic abilities
- Brake Systems
- Inspecting vehicles
- Steering systems
- Tire Services
- Suspension Systems
- Vehicle Inspection
- Alignments experience
- System repairs
- Transmissions
- Fuel systems
- Exhaust Systems
- Preventive maintenance services
- Coolant System Control
- Installing equipment
- Electrical failure repairs
- Battery Services
- Heavy Lifting
- Replacing Filters
- Electrical understanding
- Heating and Air Conditioning
- Vehicle inspections
- Drivetrain Repair
- Automotive Electronics
- Drivetrain and Axle Installation
- Wheel Alignments
- Electrical experience
- Emissions Control
- Advanced Diagnostics
Certification
Pennsylvania vehicle safety and emissions license and Hunter alignment certification
Timeline
Automotive Technician
McCarthy Tire
03.2002 - Current
Automotive - Automotive Technician
License County Community College
General - General Studies
Tunkhannock Area
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