Joseph Claramunt
Houston
Summary
Dynamic Automation Systems Specialist with a proven track record at Ricoh Americas Corporation, enhancing workflow efficiency and system functionality. Expert in technical troubleshooting and preventive maintenance management, I excel in problem-solving and training, significantly improving productivity and service levels.
Overview
10
10
years of professional experience
Work History
Automation Systems Specialist
Ricoh Americas Corporation
07.2022 - Current
- Developed comprehensive documentation outlining system architecture, functionality, and troubleshooting procedures.
- Identified and resolved technical issues quickly, minimizing disruptions to operations and maintaining high service levels.
- Designed custom applications as needed, improving workflow efficiency and overall productivity within the organization.
- Modeled system usage patterns to determine training protocols and educational material guidelines.
Supervisor
Monster Tree Service
06.2021 - 06.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Groundsman
Michigan Property Network
05.2015 - 01.2021
- Maintained equipment functionality with regular checks, cleaning, and minor repairs as necessary.
- Collaborated effectively with fellow groundsmen to complete projects efficiently and maintain high-quality standards.
- Boosted safety on the property by identifying potential hazards and promptly addressing them.
- Used shears, pruners, and chainsaws to prune and trim hedges and shrubs.
Education
High School Diploma -
Walled Lake Northern
6000 Bogie Lake Rd, Commerce Township, MI 4838206-2007
Certificate - Auto Body And Paint
Oakland Technical School
1000 Beck Rd, Wixom, MI 4839306-2007
Skills
- Data backup and recovery
- Training and mentoring
- Technical troubleshooting
- Preventive maintenance management
- Incident management
- Operating systems expertise
Timeline
Automation Systems Specialist
Ricoh Americas Corporation
07.2022 - Current
Supervisor
Monster Tree Service
06.2021 - 06.2022
Groundsman
Michigan Property Network
05.2015 - 01.2021
High School Diploma -
Walled Lake Northern
Certificate - Auto Body And Paint
Oakland Technical School
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