Joseph Clark
Amarillo,TX
Summary
Experienced with clinical management, focusing on enhancing patient care and operational efficiency. Utilizes strategic planning and leadership to drive team performance and compliance with healthcare standards. Track record of implementing process improvements and fostering collaborative work environment.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Pre-Admissions Manager
High Plains Senior Care - Front Point
07.2025 - Current
- Streamlined patient admissions processes, from review to admission; improving operational efficiency.
- Mentored junior admissions staff members, sharing best practices and providing guidance on navigating complex institutional policies.
- Reviewed patient charts to ensure documents met Medicare requirements for admission to home health services.
- Made introductory calls to patients to inform them of their home health benefits.
Clinical Manager
High Plains Senior Care - Front Point
01.2023 - 06.2025
- Led clinical teams to enhance patient care quality and operational efficiency.
- Developed and implemented strategic initiatives to optimize resource allocation and service delivery.
- Mentored staff, fostering professional development and enhancing team performance.
- Analyzed clinical workflows, identifying areas for improvement to streamline processes.
- Ensured compliance with regulatory standards and best practices in clinical operations.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Promoted a culture of safety within the clinic by enforcing policies related to infection control, medication administration, and incident reporting procedures.
Director of Nurses Hospice
High Plains Senior Care
02.2022 - 01.2023
- Led nursing staff to achieve optimal patient care standards and compliance with healthcare regulations.
- Developed and implemented training programs to enhance clinical skills and knowledge of nursing personnel.
- Streamlined patient intake processes to improve efficiency and reduce wait times for services.
- Collaborated with interdisciplinary teams to ensure comprehensive patient assessments and treatment plans.
- Evaluated nursing practices and protocols, driving continuous quality improvement initiatives across departments.
- Enhanced staff performance through regular training, evaluations, and constructive feedback sessions.
- Mentored junior nurses through one-on-one coaching sessions, fostering professional development and growth.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Collaborated with staff, management, and external groups to coordinate patient care.
Home Hospice Case Manager
High Plains Senior Care Hospice
08.2018 - Current
- Made rapid adjustments to medication and care while coordinating with doctors to provide comfort and relief to patients in crisis.
- Supervised HHA.
- Collaborated in IDT to assist with management of patient/caregiver needs.
- Oriented new hires.
- Provided wound care for the dying patient.
Home Health Case Manager
High Plains Senior Care
08.2014 - 08.2018
- Managed and treated various chronic and acute wounds.
- Developed and implemented individualized care plans.
- Educated patients and families on wound care techniques and prevention.
- Collaborated with interdisciplinary teams.
- Documented patient progress and treatment plans.
- Monitored wound healing progress and adjusted treatment plans as needed.
- Provided training to nursing staff on wound care best practices.
Assistant Director of Nursing
Ussery Roan Texas State Veterans Home
09.2013 - 08.2014
- Established priorities and job assignments.
- Conducted regular rounds to ensure resident quality of care.
- Assessed resident’s physical and psychological status.
- Regularly inspected the facility and nursing care practices for compliance with federal, state, and local standards.
- Reviewed infection control measures, fall risk management, medication incident reports, and patient incident reports for corrective action.
- Maintained required records. Reviewed, updated, and revised policies.
- Assisted in developing and maintaining nursing service objective, standards of nursing practice, nursing policy procedure manuals, and methods for coordination of nursing of nursing services with other resident services.
R.N. / Case Manager / Utilization Review
BSA Hospital
06.2001 - 08.2013
- Utilization Review (June 2, 2010-13): I provided clinical reviews to insurance companies, assessed medical necessity of patients, and provided comprehensive appeals for RAC and private insurance companies. My job responsibilities also included post-discharge reviews of charts and calculation of appropriate hours per CMS guidelines, EHR and Allscripts.
- Case Manager of Cardiology (December 22, 2004-June 1, 2010): I reviewed charts based on InterQual criteria for medical necessity. I worked closely with MDs, therapy services, respiratory staff, nursing staff, patients and families for potential alternate level of care arrangements. I facilitated the most appropriate level of care based on the patients’ needs.
- Charge Nurse (January 26, 2003 to December 21, 2004): I assigned nurse staffing and bed assignments on a 65-bed floor, supervised nursing staff, and made critical decisions based on patients’ medical conditions. Other responsibilities included rounding with the physicians, discharge / transfer paperwork, and checking AED and Crash Carts.
- Cardiology Staff Nurse (January 2, 2002 to January 24, 2003): I performed daily assessments, provided medications, contacted physicians with changes in patients’ medical conditions, and strived to provide a safe and comfortable environment.
PRN Staff Nurse
Children’s Home Health Care
01.2011 - 01.2012
- Provided nursing services for children who required ventilator care, G-button care, vest therapy, hand held nebulizers, assessments, active and passive range of motion, bathing, oral hygiene, and tracheotomy care.
Nurse Tech
BSA Hospital
07.2001 - 01.2002
- Assessed patients’ vital signs and reported any abnormal vital signs to the nurse.
- Assisted patients with bathing, blood glucose monitoring, I&O, and general patient care.
Education
School of Nursing
Amarillo College
Amarillo, TXSkills
- Positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Professionalism
Certification
State of Texas Current through December 31, 2025
Timeline
Pre-Admissions Manager
High Plains Senior Care - Front Point
07.2025 - Current
Clinical Manager
High Plains Senior Care - Front Point
01.2023 - 06.2025
Director of Nurses Hospice
High Plains Senior Care
02.2022 - 01.2023
Home Hospice Case Manager
High Plains Senior Care Hospice
08.2018 - Current
Home Health Case Manager
High Plains Senior Care
08.2014 - 08.2018
Assistant Director of Nursing
Ussery Roan Texas State Veterans Home
09.2013 - 08.2014
PRN Staff Nurse
Children’s Home Health Care
01.2011 - 01.2012
Nurse Tech
BSA Hospital
07.2001 - 01.2002
R.N. / Case Manager / Utilization Review
BSA Hospital
06.2001 - 08.2013
School of Nursing
Amarillo College
Academic and Professional Activities
- Member of the Ethics Committee: 2004-2007
- Core Measures Committee: 2010
- Fall Committee: 2013-2014
- Safety Committee: 2013-2014
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