Resourceful, reliable, and hard working individual seeking employment. Over 15 years experience in high-volume production and warehouse operations, including logistics, distribution, and inventory management. Experienced in OSHA protocols and compliance. Experienced in implementing quality control procedures including HACCP and hygiene policies. Exceptional communication skills and works well alone or in a team environment.
Overview
32
32
years of professional experience
Work History
Operations Manager
JSL PARTNERS, Inc
Greensboro, NC
2022.09 - 2024.04
Oversee production and palletization of product to prepare for shipment
Manage workload and personnel to ensure deadlines for production are met
Manage and schedule maintenance of all equipment
Negotiate service contracts to ensure equipment is maintained
Communicate with all departments and with upper management daily to coordinate work flow and ensure quality standards are met
Work directly with other departments to understand their processes
Correspond with vendors via email to ensure service and supply needs are met and communicate any issues
Coordinate with inventory manager and keep up to date records to ensure production needs are met
Oversee personnel and document infractions as well as maintain staffing levels and ensure labor budgets are met efficiently
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Supervised operations staff and kept employees compliant with company policies and procedures.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Developed and maintained relationships with external vendors and suppliers.
Plant Manager
Yellow Dog Design, Inc
2017.09 - 2022.09
Oversee production of heat sublimation machines, both rotary and flat bed
Manage workload and personnel to ensure deadlines for production are met
Operate rotary and flat bed transfer machines
Prepare product for shipment and coordinate timely pick up of product
Communicate with all departments and with upper management daily to coordinate work flow and ensure quality standards are met
Work directly with other departments to understand their processes
Correspond with customers via email to ensure shipping dates are met and communicate any problems that may arise
Manage inventory and keep up to date records to ensure production needs are met
Oversee personnel and document infractions as well as maintain staffing levels and ensure labor budgets are met efficiently
Repair
2015.04 - 2017.08
Home repair and improvement services to various clients
Maintain rental properties for local real estate firms
Communicate clearly and respectfully and maintain professional relations with clients
Picker/Packer trainer and seasonal Lead person
EBAY ENTERPRISES, INC
2013.09 - 2015.03
Examine contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipment
Confer or correspond with establishment representatives to rectify problems, such as damages, shortages, or nonconformance to specifications
Record product, packaging, and order information on specified forms and records
Mark and label containers, container tags, or products, using marking tools
Remove completed or defective products or materials, placing them on moving equipment such as conveyors or in specified areas such as loading docks
Train new-hires on picking/packing process and procedure using RF scanning equipment
During peak shipping seasons as a Lead person was responsible for delegation of tasks, ensuring proper procedures are being followed
Repair
2008.06 - 2012.11
Home repair and improvement services to various clients
Lawn care
Communicate clearly and respectfully and maintain professional relations with clientel SPRINGS GLOBAL
Unloader
TITAN TRANSPORTATION
2012.09 - 2012.10
Unload new automobiles from inbound rail cars
Spot automobiles into position for pick-up by area dealerships
Report damage to vehicles or malfunctioning equipment to direct management as well as unsafe or questionable working conditions
Customer Service Representative/Sales
RESULTS
2012.01 - 2012.06
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
Check to ensure that appropriate changes were made to resolve customers' problems
Refer unresolved customer grievances to designated departments for further investigation
Solicit sales of new or additional services or products
Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
Sipping Coordinator
Springs Global Industries
Martinsville, VA
2003.03 - 2007.01
Schedule or monitor air or surface pickup, delivery, or distribution of products or materials
Develop and document standard and emergency operating procedures for receiving, handling, storing, shipping, or salvaging products or materials
Develop or implement plans for facility modification or expansion, such as equipment purchase or changes in space allocation or structural design
Track and trace goods while they are en route to their destinations, expediting orders when necessary
Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials
Issue shipping instructions and provide routing information to ensure that delivery times and locations are coordinated
Receive and count stock items, and record data manually or using computer
Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors
Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas
Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment
Determine proper storage methods, identification, and stock location based on turnover, environmental factors, and physical capabilities of facilities
Prepare and maintain records and reports of inventories, price lists, shortages, shipments, expenditures, and goods used or issued.
Warehouse Manager
Narrowflex, Inc.
Stuart, VA
2002.03 - 2003.02
Receive and count stock items, and record data manually or using computer
Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors
Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas
Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment
Determine proper storage methods, identification, and stock location based on turnover, environmental factors, and physical capabilities of facilities
Provide assistance or direction to other stockroom, warehouse, or storage yard workers
(276) 734-6600 cochranjoseph2@gmail.com
Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions
Led warehouse improvement initiatives to advance operational efficiencies
Direct and delegate responsibilities to 20+ associates
Knitter/Utility
BASSETT-WALKER
1992.09 - 2001.11
Remove defects in cloth by cutting and pulling out filling
Thread yarn, thread, and fabric through guides, needles, and rollers of machines for weaving, knitting, or other processing
Notify supervisors or repair staff of mechanical malfunctions
Set up, or set up and operate textile machines that perform textile processing and manufacturing operations such as winding, twisting, knitting, weaving, bonding, and/or stretching
Start machines, monitor operations, and make adjustments as needed
Record information about work completed and machine settings
Confer with co-workers to obtain information about orders, processes, or problems
Clean, oil, and lubricate machines, using air hoses, cleaning solutions, rags, oil cans, and/or grease guns.
Education
High school graduate - undefined
Magna Vista High School
Skills
ADDITIONALSKILLS
Team Leader with management experience and strong communication skills
Resourceful, problem solving and organizational skills
Detail oriented
Punctual and motivated
Strong computer skills including
MS Excel and Word
Timeline
Operations Manager
JSL PARTNERS, Inc
2022.09 - 2024.04
Plant Manager
Yellow Dog Design, Inc
2017.09 - 2022.09
Repair
2015.04 - 2017.08
Picker/Packer trainer and seasonal Lead person
EBAY ENTERPRISES, INC
2013.09 - 2015.03
Unloader
TITAN TRANSPORTATION
2012.09 - 2012.10
Customer Service Representative/Sales
RESULTS
2012.01 - 2012.06
Repair
2008.06 - 2012.11
Sipping Coordinator
Springs Global Industries
2003.03 - 2007.01
Warehouse Manager
Narrowflex, Inc.
2002.03 - 2003.02
Knitter/Utility
BASSETT-WALKER
1992.09 - 2001.11
High school graduate - undefined
Magna Vista High School
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