Joseph Coffel
Pataskala
Summary
Physically fit Overnight Stocker with 2 years of experience in inventory management. Strong track record of safely operating equipment and handling large volumes of product on tight schedule.
Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee workloads. Consistently beneficial to all technical operations and technological procedures.
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
7
7
years of professional experience
Work History
Night Stock Clerk
Kroger
05.2016 - 12.2022
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Checked aisles for spills to complete quick clean-up.
- Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
- Scanned shelves and product cases to locate expired, outdated and spoiled items.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Completed regular cycle counts and inventory audits.
- Maintained inventory and ordered new supplies to meet expected needs.
- Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
USN CTM
Navy
02.2017 - 02.2021
- Ran hundreds of feet of both ethernet and fiber optics from datacenter to transport room to end user desks.
- Terminated CAT6, CAT5 and fiber ends as well as learned to make proper BNC connections.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Followed through with client requests to resolve problems.
- Performed maintenance tasks on PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Analyzed hardware issues to identify troubleshooting methods needed for quick remediation.
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
- Maintained and monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
- Configured systems according to prescribed software and hardware frameworks.
- Managed and worked on projects that resulted in an expansion of over 100 new end user desk stations.
Crew Team Member
McDonald's
06.2016 - 06.2016
- Operated register to process payments and collect cash payment for order totals.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.
- Single handedly managed 3 stations (grill, fry and ice cream) for the durations of time at the work place.
Education
High School Diploma -
Watkins Memorial High School
Pataskala, OH05.2016
Skills
- Shelf Restocking
- Unloading Trucks
- Stockroom Maintenance
- Safety Measures
- Troubleshooting Network Issues
- Development Documentation
- Analytical and Methodical
- Willingness to Learn
- Following Instructions
- Teamwork and Collaboration
- Organizing Work Stations
- Equipment Maintenance
- Basic wood working knowledge and use of hand and power tools
Timeline
USN CTM
Navy
02.2017 - 02.2021
Crew Team Member
McDonald's
06.2016 - 06.2016
Night Stock Clerk
Kroger
05.2016 - 12.2022
High School Diploma -
Watkins Memorial High School