Joseph Cole
Las Vegas,NV
Summary
Strategic Supervisor with expertise prioritizing projects, planning workflow and managing employees to achieve operational goals. Resourceful individual with 8 years of active experience managing efforts within deadline-driven environments. Diplomatic individual with strong leadership and decision-making skills.
Hardworking Site Supervisor knowledgeable about transportation operations. Versed in project, team and inventory management. Streamlines workflow and optimizes processes for maximum productivity.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
26
26
years of professional experience
Work History
Site Supervisor
American Transportation Systems
Las Vegas, NV
10.2018 - 01.2024
- Improved facility operations by implementing efficient management strategies and regular maintenance schedules.
- Managed budgets effectively, reducing overall costs through strategic resource allocation and vendor negotiations.
- Streamlined communication between departments to ensure smooth daily operations and timely project completion.
- Maintained high-quality standards for facility services, consistently meeting or exceeding client expectations.
- Oversaw the recruitment, training, and performance evaluations of staff members to cultivate a skilled and motivated workforce.
- Conducted regular site inspections to identify potential issues early on, proactively addressing any concerns that arose.
- Fostered a culture of continuous improvement among staff members by encouraging ongoing professional development opportunities.
- Delivered exceptional customer service experiences by addressing inquiries promptly and resolving issues efficiently.
Dispatch Supervisor
American Transportation Systems
Long Beach, CA
02.2014 - 10.2018
- Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
- Enhanced team productivity by providing ongoing training and support to dispatch staff.
- Reduced response times with effective allocation of resources and prioritization of tasks.
- Improved customer satisfaction, maintaining timely communication with drivers and clients regarding updates or changes in delivery status.
- Coordinated emergency responses, liaising with first responders and other agencies as required to ensure public safety.
- Conducted regular audits on dispatcher call logs, identifying discrepancies and recommending corrective actions when necessary.
- Recruited highly qualified candidates, conducting interviews and providing onboarding support for new hires in the dispatch department.
- Championed safety protocols within the dispatch department, conducting regular reviews of procedures and ensuring adherence to established guidelines at all times.
- Supervised team of 75 employees and provided training focused on maximizing overall performance.
Director of Security
The Perfect Event
Van Nuys, CA
03.2007 - 02.2014
- Enhanced overall security by implementing comprehensive risk assessments and security audits.
- Developed effective emergency response plans for various scenarios, improving organizational preparedness.
- Collaborated with law enforcement agencies to maintain a secure environment and strengthen community relations.
- Managed a team of security professionals, providing guidance and ensuring adherence to industry standards.
- Worked closely with HR to develop background check procedures, minimizing the risk of hiring employees with questionable backgrounds.
- Oversaw budget allocation for security equipment and services, optimizing resource utilization while maintaining high levels of protection.
- Reviewed existing policies and procedures to identify areas for improvement, streamlining processes without sacrificing effectiveness or compliance standards.
Clerical Associate
Los Angeles Driver Education Center
Beverly Hills, CA
01.1998 - 06.2001
- Streamlined office processes by implementing efficient filing systems and document management.
- Enhanced team productivity through expert organization of department calendars, meetings, and events.
- Ensured accurate data entry and maintained up-to-date records for improved operational efficiency.
- Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner.
- Assisted in the preparation of reports and presentations for senior management, enabling informed decision making.
- Managed daily office tasks such as answering phones, scheduling appointments, and maintaining inventory levels to ensure smooth operations.
Education
Marketing Management And Research
Miles College
Fairfield, ALSkills
- Personnel Oversight
- Facility Inspection
- Inventory Procurement
- Security Awareness
- Compliance Monitoring
- Strategic Planning
- Team Supervision
Timeline
Site Supervisor
American Transportation Systems
10.2018 - 01.2024
Dispatch Supervisor
American Transportation Systems
02.2014 - 10.2018
Director of Security
The Perfect Event
03.2007 - 02.2014
Clerical Associate
Los Angeles Driver Education Center
01.1998 - 06.2001
Marketing Management And Research
Miles College