Joseph Colorado
El Paso
Summary
I've worked as a Certified Pharmacy Technician with a proven track record of excellence during a dynamic 4-year tenure at CVS Pharmacy. Leveraged extensive medication knowledge to ensure accurate prescription processing and enhance patient safety. Adept at fostering positive customer interactions through effective communication and providing valuable support in medication management.
Certified professional with strong background in pharmacy operations, medication management, and patient care. Known for reliability, adaptability, and effective collaboration with healthcare teams to achieve optimal outcomes. Skilled in prescription processing, inventory control, and providing exceptional customer service. Highly organized with focus on accuracy and compliance with regulatory standards.
Pharmacy professional with comprehensive expertise in medication management and patient interaction. Adept at maintaining precise medication records, compounding medications, and supporting pharmacists in daily operations. Known for team collaboration and adaptability in dynamic environments, ensuring optimal patient care and workflow efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
CVS Pharmacy
10.2021 - Current
- Extensive Medication Knowledge:
- Developed a comprehensive understanding of various medications, their uses, and potential interactions through continuous training and on-the-job experience.
- Successfully navigated the intricacies of prescription processing, ensuring accuracy and adherence to safety protocols, contributing to a high level of patient care.
- Effective Communication and Customer Service:
- Cultivated strong communication skills while interacting with diverse clientele, addressing their inquiries, and providing clear and concise medication information.
- Demonstrated a commitment to excellent customer service by actively engaging with customers, offering support in medication management, and fostering a positive
- Adaptability and Problem-Solving:
- Developed a high degree of adaptability in response to evolving pharmacy practices, industry regulations, and technological advancements.
- Proactively addressed challenges and resolved issues related to prescription discrepancies, insurance claims, and inventory management, showcasing problem-solving skills and a commitment to operational excellence.
Education
High School Diploma -
El Paso High School
01-2019
Associate of Science - Nursing
School of Nursing FEMAP
Ciudad Juarez, Chihuahua12-2025
Skills
- Multitasking
- Data entry
- Attention to detail
- Problem-solving skills
- Customer service
- Insurance billing
- HIPAA regulations
- Medication dispensing
- Filling prescriptions
- Team collaboration
- Vital signs monitoring
- Ethical practice
- Clinical judgment
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 5 staff members.
- Increased customer retention 86% by delivering top-notch customer service from prescription drop-off to pick-up.
- Processed and filled over 400 prescriptions per day.
- Facilitated the implementation of a new drug inventory system.
Certification
- Certified Pharmacy Technician (CPhT) - Texas State Board of Pharmacy
- Issued Nov 2021 - Expires Oct 2028
- CPhT - Certified Pharmacy Technician
- 331519
Languages
Spanish
Full Professional
English
Full Professional
French
Elementary
Timeline
Certified Pharmacy Technician
CVS Pharmacy
10.2021 - Current
High School Diploma -
El Paso High School
Associate of Science - Nursing
School of Nursing FEMAP
Honors & Awards
Employee of the month - CVS Pharmacy, Sep 2022