Joseph Conner

Salesperson - Exceeding Averages

Achievements:

• Consistently surpassed monthly sales targets, significantly boosting store revenue.
• Cultivated enduring customer relationships, bolstering client loyalty.
• Pioneered creative sales and marketing strategies, driving robust customer acquisition and retention.
• Collaborated with the sales team to streamline processes, elevating efficiency and customer satisfaction.
• Developed extensive product knowledge, providing expert guidance for an enhanced car-buying experience.

Skills:

• Sales and negotiation
• Customer-centric approach
• Proficient in market research and analysis
• Adept at optimizing sales processes
• Exceptional communication and interpersonal abilities
• CRM software proficiency
• Comprehensive automotive product expertise
• Eager to capitalize on my sales prowess and innovative drive to further company success
• Actively seeking novel approaches to sales, marketing, and customer acquisition to deliver outstanding outcomes.

Assisted property owners & management in overseeing the daily operations of residential properties.

• Played a key role in the development and implementation of property maintenance plans, resulting in reduction of property maintenance costs.
• Acted as the main point of contact for tenant inquiries, addressing concerns, and coordinating repairs and maintenance promptly.
• Assisted in the preparation and management of property budgets, achieving financial targets and increasing profitability.
• Conducted regular property inspections and ensured compliance with safety and regulatory standards.
• Assisted in the tenant screening process, lease agreements, and rent collection, contributing to a reduction in delinquency rates.
• Supported marketing efforts to attract new tenants, contributing to an increase in property occupancy rates.

Skills:

• Property Management
• Tenant Relations
• Property Maintenance
• Budgeting and Financial Management
• Lease Agreements and Rent Collection
• Vendor and Contract Management
• Regulatory Compliance
• Marketing and Tenant Acquisition
• Excellent Communication
• Problem-Solving

Established and operated a small business providing turnkey services for apartments and rental units in Lafayette, IN, streamlining property management processes.

Key Services Offered:

• Painting: Proficiently executed painting projects to enhance the aesthetic appeal of rental units.
• Cleaning: Ensured immaculate cleanliness to make apartments move-in ready.
• Basic Electrical: Managed electrical tasks including outlets, covers, fans, and range hoods/motors.
• Basic Plumbing: Skillfully handled plumbing tasks, including fixture installations, faucet replacements, shut-off valve installations, and tub surround enhancements.
• Luxury Vinyl Plank: Installed and repaired luxury vinyl plank flooring, adding value and durability to rental properties.
• And more, adapting to a range of maintenance and repair needs.

Collaborated with property managers to offer streamlined and cost-effective services, reducing property turnaround times and operational expenses, contributing to increased property value and profitability

Lead Maintenance Technician

Work order maintenance requests through App Folio:

• Contact and scheduling with tenant for maintenance requests
• Prepare known tools and materials needed for each job
• Diagnose, Troubleshoot, Repair, and Complete all items listed on work order
• Document the resources (i.e., labor, materials, time) used to complete the work, and include notes about work done.
• If work order requires a sub-contractor to complete work, Schedule with contractor, property management, & tenant. Ensuring quick job completion.

Routine inspection of properties includingHVAC Systems, Plumbing, Electrical and Lighting, Gutters, Roofs, Basements and Attics, Flooring

Rental turnovers

• Painting
• Fixing/Replacing any broken fixtures, drywall, lights, ect.
• Replacing carpet, linoleum, plank flooring
• Cleaning
• Appliances

Remodels

• Drywall
• Subflooring
• Framing
• General Carpentry
• Basic Electrical
• Basic Plumbing
• Flooring
• Installing Fixtures
• Cabinets/Countertops
• Door replacement/Install
• Window Replacement/Install

Grain elevator attendant responsible for:

• Operating heavy machinery and equipment, Including bin augers, grain dryers, skid steers, train equipment.
• Directing grain trucks throughout the elevator to loading and unloading areas, helping to improve time spent on each vehicle allowing for an increase in the amount of trucks coming into the elevator.
• Loading and Unloading of grain trucks and grain bins/silos.
• Loading and Unloading train cars
• Maintaining quality of grain for sustained periods of time.
• Checking for things such as Moisture levels and Weight throughout the drying and storage process.

Senior Team Lead - Quality Assurance, Thyssenkrupp (Subaru)

Key Responsibilities:

• Collaborated closely with Subaru QA Engineers and Manufacturer Representatives to identify, locate, and proactively manage defective parts or those failing to meet established quality and safety standards, thus ensuring Subaru's production excellence.

Achievements:

• Led and trained teams to achieve results in Quality Assurance (QA) operations by providing effective coaching and guidance, fostering a culture of continuous improvement.
• Proficiently interpreted ISO9000 standards and implemented Kaizen practices, driving significant process enhancements.
• Demonstrated a strong ability to interpret blueprints and schematics, facilitating the precise production of intricate parts and systems.
• Innovatively created and executed flowcharts and process directions to streamline operations, enhancing efficiency.
• Dedicated to upholding a safe and secure workplace by adhering to safety protocols and utilizing proper personal protective equipment (PPE).
• Conducted internal audits to monitor employee performance and assess system efficacy.
• Skilled in utilizing precision measurement tools, machining tools, and hand tools to achieve optimal results.

My role as Senior Team Lead at Thyssenkrupp reflects a commitment to driving quality and safety in manufacturing processes, with a focus on continuous improvement, precision, and productivity.

As the operator of a small-scale online retail store run directly from a home office, my role encompassed an array of responsibilities, enabling the success and growth of the business

• Successfully managed and maintained thousands of products in our inventory, necessitating the development of a robust logistics system for efficient business operations and sustainable growth.
• Established strategic partnerships with local mail services, ensuring prompt order fulfillment and minimizing shipping times for our valued customers.

My multifaceted role in this business contributed to its operational success and continuous growth, highlighting my adaptability and ability to oversee all aspects of an online business.