Joseph Conner
Forest City,NC
Summary
I am a positive, dedicated employee. I believe in doing the job the right way. Making sure that every citizen who comes in contact with me will leave with more understanding. It is my goal to make sure that even when a citizen doesn't receive the information they want, they will still know that they are receiving the best service possible.
Overview
6
6
years of professional experience
Work History
Deputy Sheriff, Road Patrol
Rutherford County Sheriff's Office
Rutherfordton, NC
05.2023 - Current
- Patrolled assigned areas to ensure public safety and deter criminal activity.
- Responded to emergency calls and provided assistance to citizens in need.
- Conducted traffic stops and enforced vehicle regulations effectively.
- Investigated incidents by gathering evidence and interviewing witnesses.
- Collaborated with community members to build positive relationships and trust.
- Prepared detailed reports on incidents, arrests, and daily activities.
- Assisted in the apprehension of suspects and conducted criminal investigations.
Detention Officer
Rutherford County Sheriff's Office
Rutherfordton, NC
08.2022 - 05.2023
- Monitored inmate behavior to ensure safety and security within the facility.
- Conducted routine checks of cells and common areas for contraband and safety hazards.
- Managed inmate intake and release processes in accordance with facility policies.
- Assisted in crisis situations by de-escalating conflicts among inmates effectively.
- Provided support and assistance to fellow officers during emergency situations.
Transportation Security Officer
TSA
Asheville, NC
01.2022 - 08.2022
- Upheld strong customer service standards while completing screenings.
- Verified photo IDs and tickets to allow guests passage.
- Monitored and conducted passenger screening.
- Searched individuals and baggage for weapons and other prohibited items.
- Guarded restricted areas to prevent unauthorized entry.
- Watched each individual to assess demeanor and look for suspicious behavior.
- Directed passengers clearly for quick movement through security screening process.
Security Guard
Rumble
Lake Lure, NC
09.2021 - 12.2021
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Verified photo IDs and tickets to allow guests passage.
- Observed patrons and customers to quickly address security situations.
- Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
Golf Cart Attendant
Brights Creek Country Club
Mill Spring, NC
07.2020 - 09.2021
- Greeted guests with positive and engaging attitude to promote superior experiences.
- Staged and put away golf carts based on forecasted business and instructions from management team.
- Maintained driving range by collecting and washing range balls and keeping area clean and organized.
- Helped customers by answering questions regarding purchases and rentals.
- Assisted with staging and execution of tournaments and events.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies.
Cashier
Scoop Ice Cream
Lake Lure, NC
05.2019 - 10.2019
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
Education
High School Diploma -
East Rutherford High School
Forest City, NC06.2018
Some College (No Degree) - Marketing And Finance
Western Carolina University
Cullowhee, NCSkills
- Customer Relations Skills
- Active Listening
- Critical Thinking
- Friendly, Positive Attitude
- Strong Work Ethic
- Teamwork and Collaboration
- Decision Making
Timeline
Deputy Sheriff, Road Patrol
Rutherford County Sheriff's Office
05.2023 - Current
Detention Officer
Rutherford County Sheriff's Office
08.2022 - 05.2023
Transportation Security Officer
TSA
01.2022 - 08.2022
Security Guard
Rumble
09.2021 - 12.2021
Golf Cart Attendant
Brights Creek Country Club
07.2020 - 09.2021
Cashier
Scoop Ice Cream
05.2019 - 10.2019
High School Diploma -
East Rutherford High School
Some College (No Degree) - Marketing And Finance
Western Carolina University
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