Joseph Cook
Gainesville,FL
Summary
Proactive Grocery Replenishment Specialist with a proven track record in monitoring inventory levels and resolving stock discrepancies. Strong focus on problem-solving and customer service, ensuring optimal product availability to enhance the shopping experience.
Overview
7
7
years of professional experience
Work History
Grocery Replenishment Specialist
Publix
Gainesville, Florida
08.2023 - Current
- Monitored inventory levels, ensuring product availability on shelves for optimal customer experience.
- Trained new team members on replenishment procedures, fostering efficient operations.
- Collaborated with department managers to quickly resolve stock discrepancies, maintaining accurate inventory.
- Implemented efficient stocking methods to enhance the customer shopping experience.
- Ensured that all shelves were properly labeled, stocked, rotated, faced, priced, and signed according to company policy.
- Completed resets to keep store aligned with current planograms.
- Resolved issues related to incorrect product placement or damaged goods.
- Organized storage areas and sales floors to support efficient inventory management.
Crew Member
Chic-Fil-A
Gainesville, Florida
07.2022 - 09.2023
- Provided exceptional customer service in a fast-paced dining environment.
- Resolved customer concerns promptly, contributing to improved dining experience.
- Handled cash transactions accurately at register during peak hours, ensuring smooth operations.
- Collaborated with team to ensure timely service delivery to customers.
- Completed opening and closing tasks, including setting up workstations, cleaning surfaces, and restocking supplies, to maintain efficient service.
- Upheld high standards of productivity and quality in operations.
Cashier
Publix
Gainesville, Florida
06.2019 - 02.2023
- Handled cash, credit, and digital payments accurately.
- Greeted customers and addressed inquiries about store products and services to enhance the shopping experience.
- Assisted customers with product inquiries and store navigation.
- Trained new team members on cash register operation and stock procedures to ensure efficient customer service.
- Developed understanding of departmental functions to assist with coverage and maintain store operations.
- Maintained work area and kept cash drawer organized.
Skills
- Inventory management
- Stock replenishment
- Planogram compliance
- Product rotation
- Shelf organization
- Inventory tracking
- Space optimization
- Problem solving
- Team collaboration
- Merchandising
- Inventory tracking
Timeline
Grocery Replenishment Specialist
Publix
08.2023 - Current
Crew Member
Chic-Fil-A
07.2022 - 09.2023
Cashier
Publix
06.2019 - 02.2023