Detailed-oriented IT Specialist with extensive experience understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly. Ability to handle multiple projects simultaneously with a high degree of accuracy. Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience. Resourceful Cloud experience evaluating and assessing client requirements and implementing infrastructure to solve identified problems. Harnessed code and cloud-native technologies to create scalable and user-centric systems. Strong negotiator with excellent value-driven solutions.
Hi, I’m
JOSEPH COOPER
IT Specialist
West Palm Beach,FL
Summary
Overview
15
years of professional experience
5
years of post-secondary education
Work History
Zimmer BometPalm Beach Gardens, FL
Material Handler
05.2015 - 08.2021
Job overview
- Received and unpacked shipments and new equipment as directed.
- Attached identifying tags for containers to mark with identifying shipping information.
- Packed items into appropriate containers for shipment.
- Read production orders, work orders, shipping orders, and requisitions to determine items to be moved, gathered, or distributed.
- Operated forklifts and pallet jacks to transfer large products from one area of any warehouse to another, allowing for easier accessibility
- Transported inventory items to appropriate locations
- Received and unpacked shipments and new equipment as directed
- Managed 50 crates per week of raw material bar stock
Johnson & JohnsonPalm Beach Gardens, FL
Material Handler
02.2014 - 12.2015
Job overview
- Inspected merchandise for quality and arranged proper display locations on floors.
- Updated pricing and signage to complete product displays and educate customers.
- Monitored inventory levels and kept adequate stock and product display on the sales floor.
- Verified products appeared at the correct locations in proper quantities.
- Managed 8 large stores per day with product distribution
Coca Cola RefreshmentsWest Palm Beach, FL
Merchandiser
04.2012 - 11.2013
Job overview
- Inspected merchandise for quality and arranged proper display location on floor.
- Updated pricing and signage to complete product displays and educate customers.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Verified products appeared at correct locations in proper quantities.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Collaborated with store managers to devise store layouts and establish aesthetic appeal.
US ArmyKilleen, TX
Unit Supply Specialist (92Y)
11.2006 - 11.2010
Job overview
- Synchronized supply chains to optimize inventory and service procedures.
- Reviewed supply policies, plans and procedures to resolve issues impacting logistics operations and supply accountability.
- acquisition, accounting and life-cycle management.
- Improved operating efficiency of forward operating battle units.
- Delivered budgets for sustainment services and materials.
- Closely monitored material readiness of high-priority units.
- Monitored inventory demand and material assets to reduce product variability to achieve optimal solutions.
- Updated customer assistance materials to include new directives and technology changes to improve logistics operations.
- Synchronized supply chain activity by working with government contracted suppliers and distributors to obtain goods.
- Trained and coached supply team members on issues concerning Installation Property Accountability to achieve compliance, cost savings and efficiencies.
- Built highly collaborative teams to provide operational support and equipment management.
- Managed non-expendable government-owned property in district.
- Created work instructions to align with Project Management Business Process (PMBP) and ISO standards.
- Supervised handling of deliverables and contract closeouts.
- Reported property accountability data using Standard Property Book System-R (SPBSR).
- Signed off on existing contracts to verify completion of contractual deliverables.
- Closed out existing contracts after verifying receipt of contractual deliverables.
- Maintained and accounted for all equipment assigned to our unit; managed over $36M worth of organizational and installation property, as well as $11M worth of Theatre Provided Equipment (TPE).
Education
PC Professor - West Palm BeachWest Palm Beach, FL
Certificate of Completion from Information Technology
11.2022 - 10.2023
University Overview
- Honoree of Honor Society
- Certificate of Completion from PC professor for Cloud Network and computer systems professional
- Received seal for Academic Excellence from PC Professor
- Currently working on my 2nd exam to complete my LPIC-1 certification
Booker High SchoolSarasota, FL
High School Diploma
05.2002 - 05.2006
University Overview
Skills
Python
undefinedTimeline
PC Professor - West Palm Beach
Certificate of Completion from Information Technology
11.2022 - 10.2023
Material Handler
Zimmer Bomet
05.2015 - 08.2021
Material Handler
Johnson & Johnson
02.2014 - 12.2015
Merchandiser
Coca Cola Refreshments
04.2012 - 11.2013
Unit Supply Specialist (92Y)
US Army
11.2006 - 11.2010
Booker High School
High School Diploma
05.2002 - 05.2006
Assist friends, family and associates with tech supportAvid Tech blogger and gadget reviewer
Assist friends, family and associates with tech supportAvid Tech blogger and gadget reviewer
For over 15 years I've been hands on and the go-to when tech issues arose. From locked accounts to hardware and software problems, I was able to profficiently resolve them in a timely manner.
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