Summary
Overview
Work History
Education
Skills
Timeline
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Joseph Coppola

The Villages,FL

Summary

Proven Bartender Shift Manager with a track record of enhancing customer satisfaction at Family Golf And Learning Center. Excelled in high-volume environments, demonstrating exceptional organizational ability and customer service expertise. Adept at fostering teamwork and clear communication, significantly improving operational efficiency. Skilled in responsible alcohol service and maintaining inventory, ensuring seamless bar operations.

Overview

25
25
years of professional experience

Work History

Bartender

Snapper Inn
09.2004 - 06.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Bartender Shift Manager

Family Golf And Learning Center
03.1999 - 05.2004
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Education

Suffolk Community College
Selden Ny

Skills

Strong multitasking

Customer Service

Liquor, beer, and wine knowledge

Highly reliable

Team player attitude

Clear and effective communication

Outgoing Personality

Patience and Tolerance

Customer service expertise

Organizational ability

Timeline

Bartender

Snapper Inn
09.2004 - 06.2024

Bartender Shift Manager

Family Golf And Learning Center
03.1999 - 05.2004

Suffolk Community College

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Joseph Coppola