Joseph Cornetta
Westford,MA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Motivated communications student seeking internship in communications to gain hands-on experience. Outgoing and friendly with strong drive to succeed. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
3
3
years of professional experience
Work History
Class 50 Manager
Market Basket
Wilmington, MA
01.2022 - 08.2022
Full Time Grocery Stocker
Market Basket
Westford, MA
07.2019 - 12.2021
- Received and unloaded new products upon delivery, checking for damage and order accuracy.
- Checked delivered merchandise and order information to verify shipment accuracy.
- Created and built product displays to engage customers through visual merchandising.
- Processed customer payments quickly and returned exact change and receipts.
- Counted and balanced cashier drawers.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Offered customers carry-out service at completion of transaction.
- Adhered to all safety regulations while operating equipment such as forklifts or pallet jacks.
- Stocked shelves, rotated merchandise and ensured product freshness.
- Worked closely with management team to develop promotional strategies that increased sales.
- Conducted regular inventories to ensure adequate stock levels were maintained at all times.
- Maintained cleanliness of the store by sweeping floors, mopping up spills and organizing shelves.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Escorted customers to appropriate aisles or shelves to assist with purchasing decisions.
- Placed orders for new inventory from vendors based on sales trends or customer demand.
- Adhered to social distancing protocols and wore mask or face shield.
- Greeted customers promptly and responded to questions.
- Contributed to front-end team success, assisting manager and co-workers with diverse daily tasks.
- Operated cash registers to process payments from customers, handled returns and exchanges of merchandise.
- Performed opening and closing duties such as setting up displays, counting money in register drawers and restocking items.
- Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
- Built and maintained productive relationships with employees.
- Cleaned shelves and restocked with new inventory when products stock ran low.
- Answered phone calls to assist customers with questions and orders.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Education
Associate of Arts - Communications
Middlesex Community College - Bedford
Bedford, MA05-2024
High School Diploma -
Westford Academy
Westford, MA06-2019
Skills
- Social Perceptiveness
- Leadership
- Friendly, Positive Attitude
- Calm Under Pressure
- Organizational Skills
- Relationship Building
- Organization and Time Management
- Planning
- Customer Relations
Timeline
Class 50 Manager
Market Basket
01.2022 - 08.2022
Full Time Grocery Stocker
Market Basket
07.2019 - 12.2021
Associate of Arts - Communications
Middlesex Community College - Bedford
High School Diploma -
Westford Academy