Highly motivated, talented hands-on worker with many trade experiences within my work history to offer. Committed to performance, and strategically finishing every task at hand.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Restaurant Team Member/Team Leader
Carlos O'Kelly's
Cedar Rapids, IA
03.2019 - Current
Monitored food preparation, production and plating for quality control.
Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Directed activities of team of skilled kitchen workers preparing and serving meals.
Controlled food costs and managed inventory.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Maintained energy and enthusiasm in fast-paced environment.
Proved successful working within tight deadlines and fast-paced atmosphere.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
RV Service Technician
Ketelsen RV
03.2016 - 02.2019
Communicated with customers and company superiors to resolve recreational vehicle system and equipment problems.
Accurately read, understood, and carried out written instructions
Employed wide variety of hand and power tools including drills, precision measuring instruments and testing devices.
Responsible for wider variety of duties including: pipe fitting, painting, carpentry, electrical repair, installations and exterior repair.
Maintained strong knowledge and understanding of applicable government regulations and company operating procedures.
Notified supervisor of factors that could delay work completion.
Familiarized new employees with maintenance department practices and workflow.
Restaurant Crew Member
Pancheros Mexican Grill
Cedar Rapids, IA
01.2014 - 03.2016
Trained new hires in customer service, food preparation and restaurant procedures.
Worked well with teammates and accepted coaching from management team.
Prepared and cooked food orders for customers by noting customizations and portion sizes.
Kept food preparation area, equipment and utensils clean and sanitary.
Collaborated with team members to complete orders.
Assisted other team members to achieve goals.
Prepared products following restaurant, health, and safety standards and procedures.
Lube Technician
Jiffy Lube
Cedar Rapids, IA
02.2011 - 01.2014
Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
Kept shop areas neat, clean and free of safety hazards.
Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
Topped off fluids in vehicle engines to lubricate, protect and cool engine.
Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
Cleaned automotive service bays and removed debris to promote organized work environment.
Greeted customers and answered questions about oil changes and other services.
Checked fluids, tires, brakes and other systems as part of inspection.
Skills
Operating Practices
Basic Tools
Service Quality
Circuit Breakers
Hands on Learner
Mechanically Inclined
Professional Demeanor
Efficient Worker
Basic Electric Knowledge
Strong Communications Skills
Effective at Multi-tasking
Time Management
Certification
Dometic Advanced Training Academy - 12/2017. Sequence of operations, diagnostics, and hands on troubleshooting for Dometic Furnaces and Refrigerators.
Lippent Components - 12/2017. Training in Ground Control 3.0, Ground Control Travel Trailer, Schwintek In-Wall, myRV and myLCI App.
Norcold, Inc - 12/2017, Technical training for the service & maintenance of Norcold products.
Airxcel, RV Products Division - 12/2016. Basic Refrigeration and Electrical Troubleshooting for Coleman / Recreational Vehicle Products Air Conditioners and Heat Pumps,
Ketelsen's 12 Point LP Gas System Inspection Training - continuous. Inspect LP tanks (visual), Regulator checked/adjusted, Hoses/lines/fittings, Check connections for leaks, Tank mounting tight, Pressure leak down test, Check all pilots, All LP appliances function proper, Furnace/blower/thermostat, Range/oven, Refrigerator (LP setting), Water Heater LP.