Joseph Costa
Miami,FL
Summary
Aspiring IT professional with CompTIA ITF+, A+, Network+, and Security+ certifications, experienced in Windows and Linux systems, hardware and software troubleshooting, and basic networking tasks. Motivated to grow within an IT support or help desk role while delivering reliable technical solutions.
Overview
1
1
Certification
Work History
Chef De Partie
Deering Bay Yacht & Country Club
2019 - 2021
- Contributed to a close-knit culinary team delivering exceptional dining experiences in a high-end, fast-paced environment
- Collaborated effectively with chefs to create innovative and seasonal dishes that delighted members.
Restaurant Team Member
Papa John's Pizzeria
2017 - 2019
- Provided exceptional customer service by efficiently managing orders and addressing customer inquiries to ensure satisfaction
Education
Bachelor of Science - Criminal Justice
Florida International University
Miami, FL01-2021
Associate of Science - Criminal Justice
Miami Dade College
Miami, FL01-2017
Skills
- Software troubleshooting
- Configuring Cisco routers
- Hardware troubleshooting
- Configuring Layer 2 & Layer 3 Cisco switches
- Install hardware on desktop computers & laptops
- Image computers using Rufus & USBImager
- Windows 10/11, iOS, MacOS, and Linux - Debian
- Basic Python
- Active Directory
- Ticketing systems
- Virtualization - VirtualBox
Certification
- CompTIA ITF+
- CompTIA A+
- CompTIA Network+
- CompTIA Security+
- LPI: Linux Essentials
Languages
English
Native or Bilingual
Timeline
Chef De Partie
Deering Bay Yacht & Country Club
2019 - 2021
Restaurant Team Member
Papa John's Pizzeria
2017 - 2019
Bachelor of Science - Criminal Justice
Florida International University
Associate of Science - Criminal Justice
Miami Dade College