Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Joseph Couch

Greer,SC

Summary

Facilities Director with over 20 years of experience optimizing maintenance operations and enhancing customer satisfaction. Proficient in HVAC and electrical systems, demonstrating strong project management and problem-solving skills. Achieved significant cost reductions and managed high-budget events, showcasing a results-driven approach and dedication to continuous improvement. Self-motivated, safety-conscious, and results-oriented professional with exceptional service technician and management skills. Strong background as a maintenance engineer, consistently exceeding goals through strategic planning and staff development.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Director of Facilities

Tryon International Equestrian Center
Mill Spring
01.2021 - 07.2024
  • Developed and executed maintenance initiatives to boost the effectiveness of operational personnel, maximize financial gains, and enhance customer contentment.
  • Achieved cost savings of $40,000 through in-house installation of HVAC units without vendor expenses.
  • Streamlining costs through effective requirement identification, maintenance budget enforcement, and recommendation preparation.
  • Partners with the leadership team in driving attainment of targets for Annual Business Plan goals and other KPIs.
  • Engaged in meetings, management reviews, and audits to create and execute action plans for addressing below-target performance measures.
  • Streamlined maintenance department operations by implementing policies to ensure adherence to safety and sanitation regulations
  • Conducts thorough assessment of current and future maintenance needs across diverse facilities such as restaurants, cabins, RV sites, offices and hotels. Prioritizes major systems such as HVAC, plumbing, mechanics and electrical installations.
  • Implemented effective strategies to prioritize tasks and efficiently manage the repair, maintenance, and installation of machines, tools, and equipment.
  • Supported the implementation and modification of preventive maintenance programs by analyzing maintenance reports, statistics, and quality control reports. Conducted thorough inspections on operating machines, equipment, and systems to verify compliance with operational standards.
  • Effectively communicated directions and expectations to supervisors, technicians, engineers, and vendors for timely task completion.
  • Successfully oversaw logistics and installations for major events including Earl Scruggs, Night in the Country, and Christmas lights resulting in an impressive yearly revenue of over 2 million dollars.

Facilities Director

Cascades of Verdae
Greenville
01.2019 - 01.2021
  • Oversaw the smooth functioning of all aspects related to housekeeping, maintenance, security, and safety at a 400-door continuing living facility
  • Engaged in weekly board meetings, collaborating with the executive team to find solutions for property-wide challenges
  • Coordinated vendor schedules to effectively maintain facilities in a range of living environments including independent, memory, skilled, and assisted living.
  • Ensured adherence to OSHA and DHEC guidelines while maintaining critical systems, including fire systems.

Maintenance Supervisor

Long Heating and Air
Greenville
01.2018 - 01.2019
  • Managed all aspects of management and oversaw receivables and payables for maintenance services provided to multiple companies.
  • Directed the allocation of service technicians to perform maintenance work and provide technical expertise
  • Oversee the performance of service technicians and provide guidance through mentoring and training.

Maintenance Technician

Snappy Refrigeration and Quik-Trip
Greenville
01.2013 - 01.2018
  • Adept at troubleshooting, repairing, and maintaining heating, ventilation, air conditioning equipment, and all impacted components, including preventative maintenance.
  • Expertise in the installation of heating, air conditioning, and refrigerant systems.
  • Utilized extensive knowledge of electrical systems to successfully install, maintain, and repair wiring, equipment, and fixtures for more than 16 years.
  • Identified hazards, defects, and the necessity for adjustment or repair of electrical systems, equipment, and components through thorough inspections ensuring compliance with codes.
  • Accurately managed multiple time-sensitive work orders for billing, showcasing excellent organizational skills.
  • Maintains compliance with safety rules, policies, and procedures.
  • Experience in commercial, residential, and restaurant-style equipment.

Skills

  • Supervision and leadership
  • Technical (HVAC, Electrical)
  • Building Maintenance
  • Teamwork and Collaboration
  • Operational Efficiency
  • Project Management
  • Adaptability and Flexibility
  • Budget and Asset Management
  • Problem-solving abilities
  • Self-Directed
  • Excellent Communication
  • Decision-Making

Certification

  • HVAC Certified
  • Electrician
  • State CPO License National Aquatic Facilities Operators
  • Rotary, Ball-crank and Sampson Automotive Equipment

Timeline

Director of Facilities

Tryon International Equestrian Center
01.2021 - 07.2024

Facilities Director

Cascades of Verdae
01.2019 - 01.2021

Maintenance Supervisor

Long Heating and Air
01.2018 - 01.2019

Maintenance Technician

Snappy Refrigeration and Quik-Trip
01.2013 - 01.2018
  • HVAC Certified
  • Electrician
  • State CPO License National Aquatic Facilities Operators
  • Rotary, Ball-crank and Sampson Automotive Equipment
Joseph Couch