JOSEPH CREAGHAN
Forest Hill,MD
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Team Member
Inner Harbor
Fallston, MD
06.2024 - Current
Registered Representative
New York Life & NYLIFE Securities
Timonium, MD
11.2022 - 06.2024
- Improved client satisfaction by providing exceptional customer service and addressing individual financial needs
- Developed strong relationships with clients through regular communication and portfolio reviews, resulting in increased trust and retention rates
- Collaborated with team members to optimize investment strategies, enhancing overall performance of managed portfolios
- Enhanced client understanding of complex financial concepts by delivering clear and concise explanations tailored to their unique circumstances
Ballistics Technician
NTS
Belcamp, MD
08.2020 - 11.2022
- Company Overview: NTS has been serving the needs of the U.S
- Government, military and commercial sectors for fifty years
- I was responsible for assisting a range lead in conducting ballistics tests on body armor, tactical helmets, ballistic plates for vehicles, etc
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues
- Collaborated with cross-functional teams to ensure timely completion of complex projects
- NTS has been serving the needs of the U.S
- Government, military and commercial sectors for fifty years
Armored Truck Driver
Loomis Armored US
Baltimore, MD
03.2020 - 08.2020
- Operate armored trucks to banks and federal reserve, service ATM's perform cash swaps, collect currency from banks, provide armed security at banks during money transfers
- Enhanced security measures by conducting thorough vehicle inspections and maintaining accurate logs
- Reduced risk of theft by adhering to strict safety protocols and communication procedures
- Improved efficiency by planning optimal routes for timely deliveries and pickups
- Ensured customer satisfaction with prompt, professional service during cash transportation assignments
Education
High School Diploma -
Bel Air High School
Bel Air, MDSkills
- Retail math
- Sales management
- Cash handling
- Customer relationship management
- Outside sales
- B2B sales
- Direct sales
- Insurance sales
- Investment strategy
Languages
English
Native/ Bilingual
Spanish
Professional
Russian
Limited
Timeline
Team Member
Inner Harbor
06.2024 - Current
Registered Representative
New York Life & NYLIFE Securities
11.2022 - 06.2024
Ballistics Technician
NTS
08.2020 - 11.2022
Armored Truck Driver
Loomis Armored US
03.2020 - 08.2020
High School Diploma -
Bel Air High School
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