Joseph Crespo
Toms River,NJ
Summary
Sales professional offering more than 30 years in outside sales, sales operations and marketing. Successful in new account acquisition and growing existing account sales. Proven team builder and trainer. Performance-oriented professional with proven attention to detail and Solar Renewable Energy Industry experience. Drives project success and customer satisfaction with high-quality work and always willing to go extra mile to meet budget and schedule targets.
Overview
27
27
years of professional experience
Work History
Independent Contractor
Solar Sales
TOMS RIVER, NJ
09.2015 - Current
- Built successful partnerships with other businesses in related industries.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Negotiated contracts with vendors for services and supplies.
- Resolved customer inquiries promptly via phone or email communication channels.
- Identified opportunities for process improvement within the organization.
- Delivered high level of customer service and support by answering questions and returning phone calls quickly.
- Maintained relationships with existing customers while seeking new ones.
- Provided technical assistance to clients in using products or services.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Brought in substantial word-of-mouth business based on quality of work and customer service skills.
- Reviewed customer requests, resolved questions and defined specifications before completing orders.
- Estimated projects, procured materials and controlled costs to meet exact budget targets.
- Maintained composure and productivity in high-pressure environments to facilitate client satisfaction.
Clean Needs Specialist
Santec Inc.
Linden, NJ
09.2013 - 08.2015
- Contacted new and existing customers to discuss how their needs could be met through specific products and services
- Identified prospective customers using business directories and leads from existing clients
- Wrote sales contracts for orders obtained and submitted orders for processing
- Increased sales volume by expanding the territory
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
Account Manager
Sanolite/Swisher
Elizabeth, NJ
03.1997 - 08.2013
- Negotiated prices, terms of sales and service agreements
- Increased sales volume by expanding the territory
- Exceeded team sales goals by 80%
- Built relationships with customers and the community to promote long term business growth
- Met existing customers to review current services and expand sales opportunities
- Consulted with businesses to supply accurate product and service information
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
Education
Bachelor of Science - Finance
University of South Florida
Skills
- Persuasive negotiator
- Revenue and profit maximization
- Strategic account development
- Strong interpersonal skills
- Bilingual in Spanish
- Enthusiastic about networking
- Sales proposal creation
- Resolution-oriented
- Excellent work ethic
- Workload Management
- Scope Definition
- Quoting and Estimating
- Deadline Adherence
- Requirements Gathering
- Schedule Management
- Error Correction
- Resources Allocation
- Proficient in Word
- Proficient in Excel
- Project Planning
- Experience in Leadership
- Analytical Thinking
Timeline
Independent Contractor
Solar Sales
09.2015 - Current
Clean Needs Specialist
Santec Inc.
09.2013 - 08.2015
Account Manager
Sanolite/Swisher
03.1997 - 08.2013
Bachelor of Science - Finance
University of South Florida
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