Joseph Crogan
Chandler,AZ
Summary
I am extremely hardworking. I take pride in any job and would be a great asset to your team! Seasoned Sales Manager with notable experience in leading high-performing sales teams. Showcases strong leadership and strategic planning skills, adept at driving revenue growth and improving sales-team performance. Successfully implemented innovative sales strategies that increased market share in previous roles.
Overview
6
6
years of professional experience
Work History
Sales Manager
Floridas Tree Surgeons
Daytona Beach, FL
07.2022 - 12.2024
- Identified and developed new markets for products or services.
- Managed daily operations of sales department, including supervision of staff members.
- Established relationships with key clients, while maintaining existing customer base.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Sales Manager
Online Hearing
Palm Coast, FL
01.2020 - 07.2022
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Participated in negotiations with vendors regarding product purchases or contracts.
Server
ALs pizza
Ponte Vedra Beach, FL
02.2019 - 12.2020
- Operated POS terminals to input orders, split bills and calculate totals.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
- Promoted desserts, appetizers and specialty drinks.
- Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
- Greeted customers, assisted with questions and recommended daily specials, wine and desserts to guide patrons toward more profitable items.
Hearing Instrument Specialist
Florida Medical Hearing Centers
Venice, FL
0 2015 - 0 2019
- Interview patients to learn their symptoms and medical histories
- Conduct screenings and tests to determine the severity and type of hearing impairment
- Carry out basic hearing test such as bone conduction, air conduction, speech audiometry tests, etc
- Analyze test findings to make diagnoses, then discuss possible solutions with patients
- Recommend and dispense assistive listening devices
- Enabled positive patient outcomes through delivery of value-added services
- Provided counseling to patients as well as patients' families, healthcare providers and retirement/assisted living homes, etc
Server
Turners Kitchen & Bar
Leesburg, FL
0 2014 - 0 2015
- Assist guests in order selection by promoting specific menu items and specials.
- Respond to inquiries regarding meal preparation and service.
- Up-sell appetizers, specialty beverages, and desserts to increase guest check averages.
- Coordinate with kitchen staff to ensure timely and accurate order preparation.
- Regularly follow-up with guest tables and promptly fulfill additional requests.
- Collect payments and balance transactions with receipts.
Education
Associate of Arts - Business Administration
Lake Sumter State College
Leesburg, FL2016
Storekeeper "A" School
Petaluma, CA2009
High School Diploma -
First Academy of Leesburg
Leesburg, Fl2006
Skills
- Sales techniques
- Conflict and dispute resolution
- Adaptive team player
- Patient care planning
- Skilled multi-tasker
- Client relations and retention
- Project Planning
- Project Management
- Schedule Management
- Lead Generation
- Customer Service
- MS Office Proficiency
- Point of sale operation
Military Experience
United States Coast Guard (2007-2010)
- Maintain receipts, records, and withdrawals of the stockroom
- Receive, unload, and shelve supplies
- Perform other stock-related duties, including returning, packing, pricing, and labeling supplies
- Inspect deliveries for damage or discrepancies; report those to accounting for reimbursements and record keeping
- Rotate stock and coordinate the disposal of surpluses
- Ensure adequate record keeping and manage all documentation to confirm proper stock levels and maintain inventory control
- Coordinate the handling of freight, the movement of equipment, and necessary minor repairs
- At my 3 year mark I received a Good Conduct Award. This is awarded when a member completes three consecutive years of "honorable and faithful service". Such service implies that a standard enlistment was completed without any non-judicial punishment, disciplinary infractions, or court martial offenses
Timeline
Sales Manager
Floridas Tree Surgeons
07.2022 - 12.2024
Sales Manager
Online Hearing
01.2020 - 07.2022
Server
ALs pizza
02.2019 - 12.2020
Hearing Instrument Specialist
Florida Medical Hearing Centers
0 2015 - 0 2019
Server
Turners Kitchen & Bar
0 2014 - 0 2015
Associate of Arts - Business Administration
Lake Sumter State College
Storekeeper "A" School
High School Diploma -
First Academy of Leesburg