Joseph Cross
Ormond Beach,FL
Summary
Disciplined team player with a solid work ethic and a keen awareness of operating guidelines and standards. Reliable problem solver, thoughtful thinker, strong leader, and enthusiastic multitasker. Has a proven ability to contribute significantly to a team by offering practical ideas with instant impact. Consistent role model who meets excellent performance standards.
Overview
7
7
years of professional experience
Work History
Sales Associate
Dillard's
07.2021 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Engaged with customers to effectively build rapport and lasting relationships.
Specialist
US Army
03.2018 - 09.2021
- Coordinated Enrollment of 30 Soldiers as NCOIC Schools for Eco 2-25. Enrolled soldiers in various career building courses.
- Promoted to Specialist above peers for dedication to outstanding weapons qualification and exceptional PT scores.
- Excelled in wheeled vehicle division, identifying equipment faults for quality and safety requirements. Conducted necessary maintenance & adjustments as well as coordinating appropriate documentation.
- Assisted with staff training to enforce quality, safety and sanitation guidelines
Sales Associate
H&M
03.2015 - 03.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
Education
BBA - Fine Arts in Graphic Design
The Art Institute of Jacksonville
Jacksonville, FLAA -
Daytona State
Daytona State, FL12.2023
Skills
- Multitasking and Organization
- Stock Management
- Order Fulfillment
- Microsoft Word
- Travel Planning
- Email Communication
- Business Operations
- Microsoft Excel
- Critical Thinking
Timeline
Sales Associate
Dillard's
07.2021 - 05.2022
Specialist
US Army
03.2018 - 09.2021
Sales Associate
H&M
03.2015 - 03.2018
BBA - Fine Arts in Graphic Design
The Art Institute of Jacksonville
AA -
Daytona State
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