Summary
Overview
Work History
Education
Skills
Military Service
Timeline
Generic

Joseph Cummings

New Castle,PA

Summary

Dynamic Residential Manager with a proven track record at ARC Human Services, excelling in team coordination and effective communication. Expert in implementing safety protocols and enhancing community integration, I successfully managed staff performance and compliance, ensuring optimal care and development for individuals served. Committed to fostering a supportive environment through strategic program management.

Overview

7
7
years of professional experience

Work History

Residential Manager

ARC Human Services
Beaver Falls, PA
09.2023 - Current
  • Managed operations of designated community homes, overseeing staff and individual needs.
    Ensured health, welfare, and development of individuals through effective program management.
    Coordinated staffing to meet service requirements, collaborating with Workforce Manager for vacancies.
    Implemented training, mentoring, and supervision of Residential Program Workers, conducting performance evaluations.
    Ensured compliance with county and state regulations alongside agency policies and procedures.
    Provided support to assigned locations during all shifts, including evenings and weekends.
    Participated in on-call system to deliver guidance and assistance outside regular hours.
    Collaborated with Program Specialist to implement Individual Support Plans as required.

Direct Support Professional

Arc Human Services
Beaver Falls, PA
03.2023 - 09.2023
  • Provided guidance and support to ensure safety of individuals served.
  • Assisted individuals with daily living activities such as bathing, dressing, and grooming.
  • Assisted in planning and implementing recreational activities for participants.
  • Accompanied individuals on outings to promote independence and integration into the community.

Automotive Manager

Walmart
New Castle, PA
09.2022 - 03.2023
  • To oversee the safety and certification of all technicians. Customer service and troubleshooting. Safely move vehicles in and out of the garage, and park them in a designated area.
  • Supervised daily activities of technicians providing automotive repair services.
  • Provided technical support to customers regarding automotive repairs and maintenance services.
  • Ensured compliance with safety regulations, company policies, and procedures.
  • Established goals for team members and monitored progress towards those goals.

Unloader

FedEx Ground
Zelienople, PA
01.2019 - 12.2022
  • Unload trucks that were sent to the sorter. Worked in the IC area driving 'tugs' that carried the heavier items to their respective van lines, so the vans could be loaded by the van line teammate.

Maintenance

Walmart
New Castle, PA
12.2021 - 09.2022
  • Maintained a spotless store environment through efficient overnight maintenance procedures.
  • Trained in operation of electric pallet jack, forklift, walkie stacker, and scissor lift.
  • Performed daily upkeep on decontamination machines to ensure optimal performance.
  • Executed routine maintenance and repairs to enhance equipment longevity.
  • Coordinated with maintenance personnel for additional repairs and necessary maintenance tasks.
  • Reported serious maintenance issues to supervisors for technician intervention.

Package Handler

UPS
Rochester, PA
11.2018 - 12.2018
  • Unloading trucks unto the conveyor belts, that gets sent to their respective pullers to load onto the vans for delivery.

Education

Associate - Automotive Technology

NCST
New Castle, PA
01-2013

Skills

Safety protocols

  • Community integration
  • Team coordination
  • Problem solving
  • Effective communication
  • Management
  • Staff supervision

Military Service

  • Branch: Army
  • Rank: PFC
  • October 1998 to April 2000
  • Served with the 506th battalion in S. Korea as a gunner

Timeline

Residential Manager

ARC Human Services
09.2023 - Current

Direct Support Professional

Arc Human Services
03.2023 - 09.2023

Automotive Manager

Walmart
09.2022 - 03.2023

Maintenance

Walmart
12.2021 - 09.2022

Unloader

FedEx Ground
01.2019 - 12.2022

Package Handler

UPS
11.2018 - 12.2018

Associate - Automotive Technology

NCST

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