Joseph Cunningham
North Little Rock,AR
Summary
Proven track record in enhancing customer satisfaction and team performance, notably at Wendy's Fast Food. Skilled in administrative support and fostering teamwork, I excel in multitasking. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Real Estate Assistant
PC Homes Real Estate
01.2024 - Current
- Assisted with move-in and move-out processes, ensuring smooth transitions for new and departing residents.
- Maintained efficient office operations by handling errands and administrative functions.
- Coordinated appointments to show marketed properties.
- Supported agents in managing multiple transactions simultaneously, ensuring deadlines were met consistently.
Crew Member Team Leader
Wendys Fast Food
05.2022 - 12.2024
- Achieved consistently high-quality standards by emphasizing attention to detail and adherence to company policies.
- Boosted customer satisfaction levels with timely resolutions of concerns and proactive service improvements.
- Maintained store cleanliness at all times by delegating tasks appropriately among team members as required.
- Implemented training programs for new hires, ensuring they were well-equipped to perform their duties.
- Oversaw cash management procedures, ensuring accuracy in transactions and reducing discrepancies in end-of-day reports.
- Fostered a positive working environment through active listening and constructive feedback, leading to improved staff morale.
- Resolved customer complaints promptly, going above-and-beyond to ensure complete satisfaction with our services.
- Enhanced team performance by implementing effective communication strategies and fostering a collaborative environment.
- Collaborated closely with management to develop goals, objectives, and performance metrics for the crew members we led.
- Managed inventory levels effectively, minimizing waste while maintaining adequate stock for daily operations.
- Mentored junior team members on best practices within our departmental guidelines; this guidance contributed to overall improvement of crew member skills.
Education
High School Diploma -
Arkansas Connections Academy
05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Administrative Support
- Multitasking and Organization
- Property Tours
- Property Maintenance
- Fast Learner
- Critical Thinking
Timeline
Real Estate Assistant
PC Homes Real Estate
01.2024 - Current
Crew Member Team Leader
Wendys Fast Food
05.2022 - 12.2024
High School Diploma -
Arkansas Connections Academy