Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Dagro

Loranger,LA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Graduate Professional Services Assistant

Southeatern Louisiana University College of Busine
01.2024 - Current
  • Strategize, coordinate, and lead dynamic college events and meetings, ensuring seamless execution and engaging experiences for attendees.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.

Front of House Manager

Shack's Restaurant
04.2022 - 08.2023
  • Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
  • Resolved guests complaints while maintaining positive customer environment.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.

Education

MBA -

Southeastern Louisiana University
Hammond, LA
05.2025

BBA -

Southeastern Louisiana University
Hammond, LA
12.2023

Skills

Customer Service

Leadership

Quality Control

Delegation of Tasks

Coaching and Training

Written and Verbal Communication

Timeline

Graduate Professional Services Assistant

Southeatern Louisiana University College of Busine
01.2024 - Current

Front of House Manager

Shack's Restaurant
04.2022 - 08.2023

MBA -

Southeastern Louisiana University

BBA -

Southeastern Louisiana University
Joseph Dagro