Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Graduate Professional Services Assistant
Southeatern Louisiana University College of Busine
01.2024 - Current
Strategize, coordinate, and lead dynamic college events and meetings, ensuring seamless execution and engaging experiences for attendees.
Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Greeted guests in with friendliness and professionalism.
Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Worked closely with management to provide effective assistance for specific aspects of business operations.
Front of House Manager
Shack's Restaurant
04.2022 - 08.2023
Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
Resolved guests complaints while maintaining positive customer environment.
Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
Education
MBA -
Southeastern Louisiana University
Hammond, LA
05.2025
BBA -
Southeastern Louisiana University
Hammond, LA
12.2023
Skills
Customer Service
Leadership
Quality Control
Delegation of Tasks
Coaching and Training
Written and Verbal Communication
Timeline
Graduate Professional Services Assistant
Southeatern Louisiana University College of Busine
Director of Student Success at Louisiana Tech University College of BusinessDirector of Student Success at Louisiana Tech University College of Business