Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Danial

Carmel,NY

Summary

Enthusiastic animal care professional successful at managing various responsibilities in fast-paced settings. Offers well-developed skills in organization, time management and relationship-building. Calm in crises with skills to reassure owners and provide urgent care.

Overview

7
7
years of professional experience

Work History

Seafood Associate

Diciccos
Somers, NY
11.2023 - Current
  • Received and stocked seafood products in a timely manner according to company standards.
  • Organized seafood cases, rotated stock, removed outdated items and maintained cleanliness of the seafood section.
  • Assisted customers with selecting fresh fish, shrimp, shellfish and other types of seafood.
  • Provided customer service by answering questions related to seafood varieties and preparation methods.
  • Performed daily checks on temperature logs for all refrigerated cases to ensure food safety regulations were met.
  • Cleaned and sanitized work areas, tools and equipment following health department guidelines.
  • Managed inventory levels by ordering supplies as needed from vendors.
  • Inspected product quality on a regular basis to ensure customer satisfaction was met or exceeded.
  • Followed all food safety procedures during storage, handling and preparation of seafood products.
  • Worked collaboratively with team members in order to meet store goals.
  • Ensured that all display cases were properly merchandised according to company standards.
  • Demonstrated knowledge of different types of seafood products including species identification and cooking techniques.
  • Complied with local health codes while preparing raw materials for sale or consumption.
  • Provided guidance to customers on how best to prepare their chosen type of seafood based on individual preferences.
  • Packaged purchased items correctly for transport home or delivery services as requested by customers.
  • Regularly monitored the expiration dates on perishable items in order to minimize waste and maximize profits.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.

Customer Service Associate

Amazon
Danbury
05.2021 - 10.2023
  • Operated with safety and skill to avoid accidents and delays
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets during transports
  • Clearly communicated with dispatchers and supervisors, giving updated information, including estimated times of arrival and latest road conditions
  • Conducted efficient cargo transfers to maintain route schedules
  • Operated equipment such as computers, hand trucks, and carts to efficiently load and unload vehicles, consistently maintaining tight timetables.
  • Processed customer orders accurately and efficiently.

Customer Service Associate

UPS
Yorktown Heights
10.2019 - 01.2020
  • Operated with safety and skill to avoid accidents and delays
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets during transports
  • Clearly communicated with dispatchers and supervisors, giving updated information, including estimated times of arrival and latest road conditions
  • Conducted efficient cargo transfers to maintain route schedules
  • Operated equipment such as hand trucks and carts to efficiently load and unload vehicles, consistently maintaining tight timetables.

Customer Service Representative

Tops Friendly Markets
Carmel
08.2018 - 11.2019
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues
  • Answered customer questions and provided detailed product information
  • Blocked and faced products on displays and shelves in accordance with company policy
  • Removed all debris and packaging from boxes and separated for recycling or disposal
  • Maintained effective team member communication
  • Checked and pulled defective or expired products from shelves
  • Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns
  • Greeted customers and directed to requested products
  • Gathered and consolidated carts, freeing up additional cart return and prevent expiration of perishable goods.

Animal Caretaker

Happy Days Kennel And Daycare
Carmel
06.2017 - 08.2019
  • Worked with more than a dozen animals each day to provide skilled bathing and grooming services
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards
  • Mixed and administered special food formulas to individual animals based on unique dietary needs
  • Maintained clean and organized boarding areas to promote animal wellbeing
  • Kept animals clean and free of contaminants to promote optimal health.

Education

No Degree - Coding

Southern New Hampshire University
06.2015

High School Diploma -

Carmel High School

Skills

  • Animal Care
  • Nutritious Feeding
  • Brushing, bathing, and grooming
  • Pet handling
  • Cleaning
  • Customer Complaint Resolution
  • Cash Register Operation
  • Product Location
  • Visual Displays
  • Verbal and written communication
  • Troubleshooting
  • Organization and Time management
  • Adaptability
  • Reading comprehension

Timeline

Seafood Associate

Diciccos
11.2023 - Current

Customer Service Associate

Amazon
05.2021 - 10.2023

Customer Service Associate

UPS
10.2019 - 01.2020

Customer Service Representative

Tops Friendly Markets
08.2018 - 11.2019

Animal Caretaker

Happy Days Kennel And Daycare
06.2017 - 08.2019

No Degree - Coding

Southern New Hampshire University

High School Diploma -

Carmel High School

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Joseph Danial