Joseph Davison
Business Manager | Sales & Operations Strategist | Cross-Functional Leader
Spokane,WA
Summary
Strategic and solutions-oriented leader with over 12 years of experience at Pitney Bowes, spanning Inside Sales, Enablement, Strategic Accounts, and Operational Leadership. Recognized for building scalable systems, guiding cross-functional teams, and improving business processes. Expert in sales tools (SFDC, CPQ, SalesLoft, Office365, Seismic, Workday), onboarding, team enablement, and business optimization. Proven ability to drive growth and efficiency across departments and initiatives.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work History
Sales Enablement & Onboarding Coordinator
Pitney Bowes
06.2022 - Current
- Lead the end-to-end implementation of the SendTech Sales Onboarding experience, enhancing ramp-up speed and early performance across sales teams.
- Partner cross-functionally with Learning & Development to optimize training modules and timelines, aligning learning with modern remote sales needs.
- Streamline pre-boarding and IT coordination, proactively resolving issues related to Zero Trust policy and access provisioning.
- Improve new hire retention and engagement by simplifying onboarding processes and boosting time-to-KPI conversion.
- Serve as trusted support resource for new hires, reps, and leadership on platforms including Seismic and various sales enablement tools.
- Provide UAT and seller advocacy during the launch of the SalesLoft sales engagement platform for Growth and Renewal teams.
- Managed scheduling of new hire training sessions, maximizing efficiency across multiple departments.
- Collaborated with HR managers to gather feedback and continuously improve the onboarding process.
- Supported talent acquisition efforts by ensuring a seamless and positive onboarding experience for all new hires.
Strategic Accounts Team Lead
Pitney Bowes
09.2018 - 06.2022
- Mentored new team members on Strategic Accounts best practices to improve contribution to team and departmental goals.
- Collaborated with Sales Ops to create predictive analytics user views, significantly increasing initial deal velocity and organization of Multi-Location orders.
- Troubleshot SFDC and CPQ issues during backlogs, boosting performance across sales departments.
- Acted as SME and main contact for SFDC, CPQ, and Multi-Location workflows for both Field and Inside Sales.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
Interim Sales Manager – Strategic Accounts
Pitney Bowes
08.2019 - 12.2019
- Directed team performance and strategic initiatives during leadership transition, ensuring continuity and quota achievement.
- Acted as an escalation point for major deals, cross-functional dependencies, and technical coordination.
- Supported mentorship, development planning, and coaching for reps while maintaining pipeline and deal velocity.
- Maintained duties as Team Lead eliminating any additional workflow interruptions during our discovery and transition to new leadership.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Strategic Accounts Sales Associate
Pitney Bowes
07.2013 - 09.2018
- 2015 Top Revenue $1Million+ Strategic Sales Representative.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Strengthened high-profile customer relationships and exceeded sales targets using consultative strategies.
- Closed stalled deals using root cause analysis and restored high-risk accounts to revenue-generating status.
- Managed a $12M book of business across 7,500 accounts.
- Delivered proactive account service and relationship building that increased customer retention and satisfaction.
- Solved customer challenges by offering relevant products and services.
Education
Bachelor of Arts - Business Administration & Operations/Supply Chain Management
Gonzaga University
Spokane, WA 08.2010 - 06.2013
Skills
Strategic Planning & Execution
Stakeholder Engagement
Operational Process Improvement
Bid & RFP Support
UAT & Platform Rollouts
SFDC & CPQ SME
Sales Enablement & Onboarding
Cross-Functional Collaboration
Timeline
Sales Enablement & Onboarding Coordinator
Pitney Bowes
06.2022 - Current
Interim Sales Manager – Strategic Accounts
Pitney Bowes
08.2019 - 12.2019
Strategic Accounts Team Lead
Pitney Bowes
09.2018 - 06.2022
Strategic Accounts Sales Associate
Pitney Bowes
07.2013 - 09.2018
Bachelor of Arts - Business Administration & Operations/Supply Chain Management
Gonzaga University
08.2010 - 06.2013